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Bug Sign in link broken

Discussion in 'Linux' started by Dromasin, Oct 13, 2021.

  1. Dromasin

    Dromasin

    Joined:
    Sep 16, 2020
    Posts:
    5
    Hey all. I'm currently trying to log into the unity hub for Linux, however, when I click the link it opens a blank webpage in my browser. I'm running on Ubuntu 20.04 (which I know is non-PORf but I've had no issues with it before!) Any help would be much appreciated.
     
    Skade88 likes this.
  2. dgs_stan

    dgs_stan

    Joined:
    Sep 6, 2018
    Posts:
    3
    I am having exact same issue using Ubuntu 21.04 :(
    I noticed it you copy the link and open it in private browser it actually works sort of. it opens the sign in page you can sign it but after signing in it opens another blank page. :(
    Copying the second blank link to non-private browser gives this:
    {
    "message" : "Conversation Not Found",
    "code" : "132.191",
    "details" : [ {
    "field" : "cid",
    "reason" : "Conversation not found"
    } ]
    }

    PS Tried this on Chrome browser
    Using Unity Hub 3.0.0.beta.5
    Hope someone can have more info on this.

    Thanks,
    Stan
     
  3. Dromasin

    Dromasin

    Joined:
    Sep 16, 2020
    Posts:
    5
    This is identical to the issue I'm having. Any support from the Unity team would be great. I'm having to work from a VM and it's not nearly as effective!
     
  4. atom_games

    atom_games

    Joined:
    Jun 7, 2017
    Posts:
    1
    I'm having the same issue; Debian 11 with i3 window manager.
     
  5. Scyllot

    Scyllot

    Joined:
    Jan 15, 2020
    Posts:
    2
    Same here.
     
  6. dgs_stan

    dgs_stan

    Joined:
    Sep 6, 2018
    Posts:
    3
    Hey guys,

    I found a little work around that worked for me on Ubuntu 21.10:
    Download Unity Hub 2.4.5
    It opens and allow you to download latest version of Unity.
    I was able to install Unity 2020 LTS
    I am not sure where I found 2.4.5 but if you cant find it let me know I can upload it to google drive for you.

    Hope this helps you guys too!
     
    Su-Ryusei likes this.
  7. mohammadgarous

    mohammadgarous

    Joined:
    May 13, 2019
    Posts:
    12
    same problem on unity 20.04 :( , please give me download link for unity hub 2.4.5
     
    tupaloo likes this.
  8. dgs_stan

    dgs_stan

    Joined:
    Sep 6, 2018
    Posts:
    3
  9. largosensei

    largosensei

    Joined:
    Apr 13, 2019
    Posts:
    5
    Howdy Thread!

    Looks like this issue is resolved with the new re-release of 3.0.0-beta6. (Archive, not Appimage solo) It's an archive with the installation script and the appimage. Installing from the AppImage alone does not include the installation of the handler file to facilitate that login process. Hope it helps!

    Crosspost of relevant thread with manual fix and details for those curious.
    https://forum.unity.com/threads/temporary-workaround-for-hub-bug.989477/
     
  10. GeorgeZZ

    GeorgeZZ

    Joined:
    Aug 31, 2014
    Posts:
    8
    https://forum.unity.com/threads/i-want-to-download-an-older-hub-version.1176920/
    See reply no.9.
    First I also got blank page in firefox, but after several login attempt I got a page said firefox can not understand the link and after a good time of search I got this post.

    UnityHub 3.0 beta release is a disaster. Worst experience ever. Whole night was wasted on this problem.

    As a former robotic industry software developer I really hate any software developer force you to update your staff, because "if every thing seems work then DO NOT UPDATE!!" is FOR A REASON.

    And unityhub become one of them.
    Back the day I was using windows, I forced unityhub to not update. After this unexpected-because I'm not joining UNITYHUB BETA- accident, now I'm going to FORCE unityhub to not update again.
     
    Last edited: Nov 2, 2021
  11. Skade88

    Skade88

    Joined:
    Jan 2, 2017
    Posts:
    21
    I am having an issue running the INSTALL.sh installer script. Any pro tips on how to resolve this issue?

    sh ./INSTALL.sh
    This script will only run if the UnityHub.AppImage is at the same location as this script
    This will wipe any existing Unity Hub installations, are you willing to proceed? [N|y]: ./INSTALL.sh: 11: read: arg count

    It does not give me a chance to respond to the N|y question and instead crashes.

    I am on Ubuntu 20.04.3 LTS
     
    Last edited: Nov 2, 2021
    dereavy likes this.
  12. dereavy

    dereavy

    Joined:
    Dec 1, 2021
    Posts:
    2
    Same issue, I am on Ubuntu 21.04 LTS

    Caused because UnityHub is not registered to handle unityhub:// links

    I've found a workaround that works with latest Hub:
    - Lauch the UnityHub AppImage, click Sign In
    - Enter the credentials
    - In the blank webpage you are redirected to, right-click -> show source. Copy the address starting with unityhub://
    - close the UnityHub, open a terminal in the folder containing it, and start as a command :
    ./UnityHub.AppImage unityhub://<the-url-you-have-copied>

    And Unity Hub should start properly with you being logged in!
     
    Last edited: Dec 1, 2021
    Regone, timhoa, vijaybuviti and 6 others like this.
  13. mazzini_unity959

    mazzini_unity959

    Joined:
    Dec 10, 2021
    Posts:
    2
    THANKS!!! That worked like a charm
     
    timhoa likes this.
  14. Eiyon

    Eiyon

    Joined:
    Apr 23, 2015
    Posts:
    5
    Dude, you saved the day!
     
    timhoa likes this.
  15. Eiyon

    Eiyon

    Joined:
    Apr 23, 2015
    Posts:
    5
    Dude, you saved the day!
     
    timhoa likes this.
  16. aerovir

    aerovir

    Joined:
    Jan 31, 2017
    Posts:
    1
    do chmod +x INSTALL.sh, then ./INSTALL.sh
     
  17. Gelblicher

    Gelblicher

    Joined:
    Feb 27, 2022
    Posts:
    1
    ich bin zu dumm dafür, glaub ich eyy man :(
     
    timhoa likes this.
  18. Yuuma98

    Yuuma98

    Joined:
    Mar 2, 2022
    Posts:
    2
    Hello, i have the same issue in windows, how do i redirect in windows with the cmd
     
  19. mohsenshakerin1

    mohsenshakerin1

    Joined:
    Mar 16, 2022
    Posts:
    1
    dont work for windows!
     
    Diathan likes this.
  20. PogNoodle

    PogNoodle

    Joined:
    Jan 7, 2022
    Posts:
    1
    I'm F***ing germans! ♥
     
  21. DaoneKing

    DaoneKing

    Joined:
    Feb 15, 2021
    Posts:
    2
     
  22. SHUBHAM_1st

    SHUBHAM_1st

    Joined:
    Jun 21, 2022
    Posts:
    1
    Thanks a lot bro. you saved me Your solution fixed my problem ( i just update my unity hub and its work ) your a GENIUS !
     
  23. SockPuppetFriend

    SockPuppetFriend

    Unity Technologies

    Joined:
    Dec 3, 2021
    Posts:
    9
    A more direct way to solve this problem is to just register Unity Hub to handle unityhub links.

    Just run this, then the sign-in dance between the Hub and the browser will work correctly:

    xdg-mime default appimagekit-unityhub.desktop x-scheme-handler/unityhub
     
  24. MAN_532

    MAN_532

    Joined:
    Jun 18, 2022
    Posts:
    1
    Had the same problem. I just reinstalled unity hub and it worked. I'm on windows
     
  25. IronMAKERs

    IronMAKERs

    Joined:
    Sep 21, 2022
    Posts:
    1
    I'm a little confused, how exactly do you run this?
     
    bubblebabe759 likes this.
  26. bubblebabe759

    bubblebabe759

    Joined:
    Sep 21, 2022
    Posts:
    1
    Could you please explain in a way for the less advanced of us please this makes no sense to me
     
  27. SockPuppetFriend

    SockPuppetFriend

    Unity Technologies

    Joined:
    Dec 3, 2021
    Posts:
    9
    Howdy IronMAKERS.

    Let's take a second and review OP's problem statement:
    "I'm currently trying to log into the unity hub for Linux, however, when I click the link it opens a blank webpage in my browser. I'm running on Ubuntu 20.04"

    So I'm assuming people asking for help here are on Linux (and they are running into the problem that the Unity Hub does not have the proper file type associations created for it, which is breaking the login process).

    If this applies to you, then you run this by opening a terminal and copy pasting it in like so:
    Code (CSharp):
    1. oldman@oldman-desktop2 ~ $ xdg-mime default appimagekit-unityhub.desktop x-scheme-handler/unityhub
    2. oldman@oldman-desktop2 ~ $
    3.  
    Then the next step is to try and login through the Unity Hub again - it should work now.

    However, if you're on a different platform, then please create a new thread, as the problem/solution will probably be different.
     
  28. JP_GAME_DEV

    JP_GAME_DEV

    Joined:
    Wednesday
    Posts:
    1
    I use a chromebook, and when I launched UnityHub.AppImage, it said that the file type did not support Chrome OS