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Should it take four weeks to get a response from the Asset Store?

Discussion in 'Assets and Asset Store' started by half_voxel, Aug 31, 2011.

  1. half_voxel

    half_voxel

    Joined:
    Oct 20, 2007
    Posts:
    977
    Hi

    I just wonder if there is anyone out there except for me which have to wait > 4 weeks for a response from the Asset Store guys? I submitted my package exactly 4 weeks ago, I got a reply the same day that I should fix a small image, fixed it the same day, since then I haven't heard anything from them, even though I have sent at least two remainders to several email addresses.
    Are they on holiday or something?

    In the meantime I have managed to get my package accepted to UnityMagic and I got PayPal payments for my own site working because I simply couldn't wait any longer.

    I would be thankful if anyone from UT could look into this.

    Thanks,
    Aron
     
    half_voxel, Aug 31, 2011
    #1

  2. caitlyn

    caitlyn

    Joined:
    Jun 20, 2008
    Posts:
    402
    Hi there,

    Sorry to hear about that! No, it absolutely should not take that long. Not sure how your asset or email might have fallen through the cracks, but please do a resubmit and feel free to cc me at caitlyn(at)unity3d.com and I'll assist.

    Cheers

    Caitlyn
     
    caitlyn, Aug 31, 2011
    #2

  3. half_voxel

    half_voxel

    Joined:
    Oct 20, 2007
    Posts:
    977
    Hi Caitlyn

    I have sent an email to you!

    Thanks for your help.
     
    half_voxel, Aug 31, 2011
    #3