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Sharing Analytics with user

Discussion in 'Unity Analytics' started by MousePods, Aug 19, 2020.

  1. MousePods

    MousePods

    Joined:
    Jul 19, 2012
    Posts:
    811
    Hi,

    I need a user on my project to be able to login to their own account and access the analytics of the game. However, I cannot figure out how to do this.

    I have tried changing the user's permission to Manager, but this doesn't work.

    Is there a way to do this?

    Thanks!
     

    Attached Files:

  2. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    626
    Changing the user's permission to Manager should be work.
    upload_2020-8-21_16-21-58.png
    Please make sure switch the organization to the correct one and then click "Go to Analytics", after that the Manager role should be able to see the Analytics data of this project.

    upload_2020-8-21_16-24-16.png
     
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  3. MousePods

    MousePods

    Joined:
    Jul 19, 2012
    Posts:
    811
    Thanks! I will try this again. I don't know why it wasn't working.
     
  4. MousePods

    MousePods

    Joined:
    Jul 19, 2012
    Posts:
    811
    Hi.

    I don't know why, but it still doesn't work. Is there a email I can contact to get support? I made a fake account, added it to my organization, and that worked for me. However, doing the same steps doesn't work for my friend. I think his account must be bugged.

    Thanks!
     

    Attached Files:

  5. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    626
    You can open a ticket via analytics@unity3d.zendesk.com, please kindly describe the problem and provide the email account where the problem occurred.
     
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  6. MousePods

    MousePods

    Joined:
    Jul 19, 2012
    Posts:
    811
    Thanks.