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Setting up Cloud diagnostics for our dedicated server

Discussion in 'Unity Cloud Diagnostics' started by Khoros, Nov 27, 2018.

  1. Khoros

    Khoros

    Joined:
    Mar 1, 2016
    Posts:
    12
    Hi there,

    We are creating a competitive RTS and but we are not receiving any cloud diagnostics from our headless build running on the Amazon servers. I was wondering if anyone could point me in the right direction for what might be going wrong. Do headless builds not send any diagnostics or am i accidentally blocking the diagnostics on the server. Is there anything specific that should be open?

    cheers
     
  2. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @Khoros! Running apps in headless mode is not a scenario that we've tested before, since we aimed Cloud Diagnostics more towards traditional games and apps, so thank you for bringing that to our attention. We see no reason that sending out reports shouldn't work for headless builds too. We'd appreciate it greatly if you could submit a report through Unity's Bug Reporter with repro steps on how to build and run your headless server (or a sample server) for testing. Please let us know your bug number so that we can look into it and begin investigating.