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Services窗口点击Analytics后无限加载

Discussion in 'Unity Analytics' started by ZingFront, Oct 20, 2021.

  1. ZingFront

    ZingFront

    Joined:
    Aug 10, 2016
    Posts:
    4
    在流行之前我还能正常打开服务中的分析面板,最近我在仪表板上发现项目统计的自定义事件数据下降的比较厉害,然后就分析下Unity的服务面板,发现分析打不开。
    然后我测试一下,除了分析和广告点击后会可以无限加载,其他几个页面是打开的。
    我需要帮助,拜托了!!!
     

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  2. JeffDUnity3D

    JeffDUnity3D

    Joined:
    May 2, 2017
    Posts:
    14,446
    China unfortunately blocks many of our IP addresses. You can use a VPN. One note, you are viewing Editor Analytics that does not represent Custom Events. You can use Charles Proxy to see if events are properly being sent from your game at runtime, either in the Editor or on a device https://support.unity.com/hc/en-us/articles/115002917683-Using-Charles-Proxy-with-Unity
     
  3. ZingFront

    ZingFront

    Joined:
    Aug 10, 2016
    Posts:
    4
    我尝试了随便开启或关闭VPN都无法打开Analytics,测试了2019.3.2、2019.4.25都存在这个问题,但奇怪的是,2020.3.19能打开。
    不过还好,我用Fiddles抓包试了下,自定义事件是离开了
    但是,我如果想开一个新的项目并开启Analytics是不可能的,因为新的项目中Services Analytics最终无法在Unity中正常开启的
    所以官方是放弃新人使用2019版本的Analytics吗,我该怎么办呢?
     
  4. JeffDUnity3D

    JeffDUnity3D

    Joined:
    May 2, 2017
    Posts:
    14,446
    Please use Charles Proxy and provide the .chls file here, or provide it a private message. You mentioned "Analytics cannot be opened normally", can you elaborate, what does that mean? Please try with the most recent version of Unity available for you in the Unity Hub.