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SERVICES DOWN!

Discussion in 'General Discussion' started by LilGames, Jul 29, 2020.

  1. LilGames

    LilGames

    Joined:
    Mar 30, 2015
    Posts:
    570
    Status page shows all green, but can't login, shows an error page: https://id.unity.com/

    Can't login in Hub: Error: Request failed with status code 500

    Cloud Services Dashboard fails with: Request failed., Grizzly 2.4.3

    Coincidentally I just renewed my subscription.
     
  2. ecraft_CML

    ecraft_CML

    Joined:
    Mar 13, 2018
    Posts:
    2
    Same here.
     
  3. syntystudios

    syntystudios

    Joined:
    Dec 3, 2013
    Posts:
    555
    Yeah can't use Non-Hub 2017.1.0f3
     
  4. metaldc4life

    metaldc4life

    Joined:
    Sep 26, 2014
    Posts:
    179
    Same With Everyone Else I'm Sure..
     
  5. ferretnt

    ferretnt

    Joined:
    Apr 10, 2012
    Posts:
    412
    All services down here too. Unity services window inoperable. Asset store downloads not working. 2019.4.4 via Hub. I'd provide more details but expect this isn't just me.
     
  6. cRUSh75

    cRUSh75

    Joined:
    Jun 8, 2017
    Posts:
    19
    Same for me, but since about two minutes I can at least login again, but with unavailable assets. Store even says I do not own any assets so far ...
     
  7. ferretnt

    ferretnt

    Joined:
    Apr 10, 2012
    Posts:
    412
    Services window seems to be back alive now but now way to download assets as far as I can see - neither asset store nor package manager works.
     
  8. Jeremy_S

    Jeremy_S

    Joined:
    Jul 9, 2015
    Posts:
    1
    Cant access package manager either. First time all week I've had a chance to work on my project and then this haha..
     
    StuartWallinger likes this.
  9. Roof_USA

    Roof_USA

    Joined:
    Mar 5, 2020
    Posts:
    1
    They have not announce this incident yet, right?
    Whole team effected, cant reach collab and users are un-linked from projects.
     
  10. Colin_MacLeod

    Colin_MacLeod

    Joined:
    Feb 11, 2014
    Posts:
    334
    Too funny :D
     
  11. Colin_MacLeod

    Colin_MacLeod

    Joined:
    Feb 11, 2014
    Posts:
    334
    I emailed assetstore@unity3d.com thinking it was just the store that was down. The canned response said I should expect a response within 3 working days.
    Hope it's back soon!
     
  12. Caetleo

    Caetleo

    Joined:
    Mar 19, 2019
    Posts:
    25
    Yes, I'm having trouble aswell.

    I was wondering if anyone is having the same issues as me.

    It automatically logged me out of the Unity Hub. Signing back in does nothing, after 30 minutes of reinstalling and trying things, It showed me as signed in.

    I'm trying to purchase an asset and it says I have zero items in cart. Then says I have 2 items in cart?

    I goto my Assets Page, and It says I have no assets? ( I have over 100 assets )

    Are the services down for anyone else? Please and thank you for repsonding.
     
  13. Burnbox

    Burnbox

    Joined:
    Feb 5, 2014
    Posts:
    3
    Yes, the asset store must be down.

    I can log in, but it is very sluggish and says that I have no assets either. If I try to connect from Unity itself it says that I have an internet connection issue (which I clearly don't).
     
  14. Colin_MacLeod

    Colin_MacLeod

    Joined:
    Feb 11, 2014
    Posts:
    334
    Seems to be back?
     
  15. LilGames

    LilGames

    Joined:
    Mar 30, 2015
    Posts:
    570
    All back for me, this morning.
     
  16. RSchaeferHumulo

    RSchaeferHumulo

    Joined:
    Jun 15, 2020
    Posts:
    2
    It was back for me all morning so far until now.

    Everything's down again. :(
     
  17. LilGames

    LilGames

    Joined:
    Mar 30, 2015
    Posts:
    570
  18. trinistry

    trinistry

    Joined:
    Feb 2, 2014
    Posts:
    15
    The two factor auth refuses to send me a code via text message, is that related? Anybody else experiencing this or is it working for everybody else?
     
  19. ecraft_CML

    ecraft_CML

    Joined:
    Mar 13, 2018
    Posts:
    2
    Can't login to Unity Hub or Unity Editor.