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Seriously?

Discussion in 'General Discussion' started by Stormbreaker, Mar 3, 2015.

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  1. Stormbreaker

    Stormbreaker

    Joined:
    Aug 15, 2012
    Posts:
    161
    I pre-ordered Unity 5 last year on the day it was announced after seeing the awesome new features it would bring. Then I find out today at the GDC that the Pro version is being released to everyone for free - great news. So I venture onto the website about getting a refund for my license as the Personal version is sufficient for me and I come across this:

    "Customers who pre-ordered a Unity 5 Professional Edition education license do not qualify for a refund. "

    I'm a student and have very little money to spare as it is, so investing in Unity 5 was a big deal. Now everyone else is eligible for refunds except for the individuals for whom money is the most important? I understand Studica is external to Unity but there's no reason why a deal shouldn't have been worked out. The Pro features are great and are probably worth the money for some but for me personally the features offered by the Personal version are enough.

    Feeling kinda screwed over. Can someone please explain this?

    Regards,
     
    RegularSlinky likes this.
  2. antenna-tree

    antenna-tree

    Joined:
    Oct 30, 2005
    Posts:
    5,324
    Aurore responded to the same question in another thread.

    Hopefully there will be more clarification in the near future.
     
    ImpossibleRobert and Josh-Naylor like this.
  3. superpig

    superpig

    Drink more water! Unity Technologies

    Joined:
    Jan 16, 2011
    Posts:
    4,613
    There's a little confusion over two different licenses:
    • Student licenses: If you're a student who bought Unity for yourself, through a reseller such a Studica, then you may be eligible for a refund but should contact the reseller to pursue that.
    • Educational licenses: If you're an educational institution (i.e. a school/university) then you are not eligible for a refund.
    You fall into the former category, so no worries :)
     
    Kiwasi and ImpossibleRobert like this.
  4. Stormbreaker

    Stormbreaker

    Joined:
    Aug 15, 2012
    Posts:
    161
    Ok - thought it was a bit out of character for Unity to do that. Thanks for the clarification :)
     
  5. Aurore

    Aurore

    Director of Real-Time Learning Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,106
    Closing this so there is no further confusion.
     
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