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Segments, use with old Data

Discussion in 'Unity Analytics' started by Modernllama, May 18, 2018.

  1. Modernllama

    Modernllama

    Joined:
    Nov 30, 2012
    Posts:
    7
    Hi,

    Wanted to check with regards to segments and old data? I made a new segment which I wanted it to apply to all the data I've received so far. Is this possible? From what I've read it sounds like it isn't which is a bit frustrating as there's no indication that segments need to be explicitely setup ahead of time.

    Wondering what my alternatives are if that's the case? I just want to get an event and see how many people have scored above a certain threshold in one of my event parameters but can't seem to see an alternative way of presenting that data other than Raw Data Export. But as a plus subscriber and a freelancer, I can't really afford to step up my subscription tier.

    Thanks,
     
  2. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    1,969
    @Modernllama You are correct, we don't back fill segments with previous data. If you want to open a support ticket, we could query our backend for you (one time basis) to get this data for you, if that would help. You can open a support ticket here https://analytics.cloud.unity3d.com/support/ , be sure to include your UPID/ProjectID and specific event(s) and timeframe.