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Resolved × Running the UPM health check...

Discussion in 'Package Manager' started by APTEM59, May 26, 2020.

  1. APTEM59

    APTEM59

    Joined:
    Dec 27, 2019
    Posts:
    27
    please, help :(
    two log files \/

    Unity Package Manager Diagnostics (v0.1.5)
    ============
    Ran 7 checks
    ============
    6 succeeded
    1 failed
    ============
    ✅ UPM registry reachable (PASS)
    Make an HTTP request to the UPM package registry
    >> HTTP/1.1 200 OK
    >> X-Powered-By: Express
    >> Provider: Genesis
    >> Date: Tue, 26 May 2020 21:33:31 GMT
    >> Connection: close

    ✅ Ping UPM registry (PASS)
    Measure the latency of the UPM package registry API
    >> 6 pings made in 5.343 seconds
    >> Average latency: 145.93 ms
    >> Minimum latency: 139.85 ms
    >> Maximum latency: 160.90 ms
    >> Standard deviation: 7.72

    ✅ Ping UPM download (PASS)
    Measure the latency of the UPM package download endpoint
    >> 5 pings made in 5.037 seconds
    >> Average latency: 46.16 ms
    >> Minimum latency: 43.91 ms
    >> Maximum latency: 49.71 ms
    >> Standard deviation: 2.40

    ✅ UPM registry download speed (PASS)
    Test the Internet connection using the UPM package registry
    >> Measured speed to the UPM registry: 23.54 Megabits per second

    ✅ Speedtest.net (PASS)
    Test the Internet connection using Speedtest.net
    >> Measured speed to the Speedtest.net server: 21.23 Megabits per second

    ✅ HTTP proxy environment variables (PASS)
    Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)
    >> No proxy support has been configured through environment variables.

    ❌ UPM health check (FAIL)
    Start the UPM process and call its health endpoint
    >> Server started but did not respond to health requests:
    >> Error: ETIMEDOUT


    [2020-05-26T21:33:25.316Z][INFO] Opened report file 'C:\ProgramData\Unity\UnityPackageManagerDiagnostics\diagnostic_report_Wed_05_27_2020__03322_05.txt'
    [2020-05-26T21:33:25.321Z][INFO] Starting diagnostics
    [2020-05-26T21:33:25.329Z][INFO][UpmRegistryReachable] Sending HEAD request to https://packages.unity.com
    [2020-05-26T21:33:26.131Z][INFO][PingUpmRegistry] Starting ping test on 'http://packages.unity.com/com.unity.package-manager.metadata'
    [2020-05-26T21:33:31.714Z][INFO][PingUpmDownload] Starting ping test on 'http://download.packages.unity.com/.../com.unity.package-manager.metadata-0.0.1.tgz'
    [2020-05-26T21:33:36.759Z][INFO][UpmRegistryDownloadSpeed] Starting speed test with UPM registry
    [2020-05-26T21:33:47.546Z][INFO][UpmRegistryDownloadSpeed] Download: 23.54 Megabits per second
    [2020-05-26T21:33:47.556Z][INFO][Speedtest.Net] Starting speed test with Speedtest.net
    [2020-05-26T21:34:00.086Z][INFO][Speedtest.Net] Download: 21.23 Megabits per second
    [2020-05-26T21:34:00.086Z][INFO][Speedtest.Net] Upload: 24.13 Megabits per second
    [2020-05-26T21:34:00.386Z][INFO][UpmHealthCheck] Starting health check
    [2020-05-26T21:34:06.012Z][INFO] Finished diagnostics
    [2020-05-26T21:34:06.023Z][INFO] Created report at 'C:\ProgramData\Unity\UnityPackageManagerDiagnostics\diagnostic_report_Wed_05_27_2020__03322_05.txt'
     
    RobeWong likes this.
  2. RobeWong

    RobeWong

    Joined:
    Jun 8, 2020
    Posts:
    3
    Did you manage to resolve the error?
     
  3. UnityMaru

    UnityMaru

    Community Engagement Manager PSM

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    Matson2 likes this.
  4. APTEM59

    APTEM59

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    Dec 27, 2019
    Posts:
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    abhinandas likes this.
  5. APTEM59

    APTEM59

    Joined:
    Dec 27, 2019
    Posts:
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    and i don't have any firewalls/antiviruses by the way
     
  6. UnityMaru

    UnityMaru

    Community Engagement Manager PSM

    Joined:
    Mar 16, 2016
    Posts:
    1,227
  7. APTEM59

    APTEM59

    Joined:
    Dec 27, 2019
    Posts:
    27
    this problem fixes by clicking Retry button 10+ times, idk why, but Unity works now
     
    kay2011 likes this.
  8. ZXTHIAGOZX17

    ZXTHIAGOZX17

    Joined:
    Jul 15, 2020
    Posts:
    1
    [QUOTE = "APTEM59, post: 6025901, member: 4167372"] este problema se soluciona haciendo clic en el botón Retry 10+ veces, idk por qué, pero Unity funciona ahora [/ QUOTE
    Es verdad?,
     
  9. shivanraptor

    shivanraptor

    Joined:
    Jun 15, 2017
    Posts:
    2
    Tried clicking the "Retry" button for million times, not working. Fresh install 2019.4.9f1 and launching fails after removing 2019.4.8f1. Now trying to re-install 2019.4.9.f1 after removing the whole folder in Application. Using macOS 10.15.


    Reinstalling does not work.
     
  10. APTEM59

    APTEM59

    Joined:
    Dec 27, 2019
    Posts:
    27
    in unity 2019.X it helps to click Retry for some times and in unity 2020 this bug was fixed
     
  11. yu_l

    yu_l

    Joined:
    Aug 12, 2020
    Posts:
    1
    I have this same problem with version 2020.1.3, it happened last week and a windows update fixed it, but now it's happening again. I already changed my rules in the firewall to allow Unity, and even tried turning off the whole firewall, and uninstalled and reinstalled Unity Hub.
     
  12. MoeXI

    MoeXI

    Joined:
    Jan 19, 2020
    Posts:
    1
    hi did you find a solution because I'm having the same problem