Bug Resolution Issue

Hey all,

I've had this project (made by my daycare group) up and running for about a year now, and it has worked perfectly on my phone and on most others. However, last week, it suddenly started displaying in a weird, squished resolution. I have no idea why, as I hadn't changed the project.

I've tried force stopping the Samsung Internet app, running it in Chrome, changing the display settings in the project page on Itch.io. I just have no idea what could cause it to suddenly not work for me (it works on other people's phones, except for some text on the splash screen that gets partially cut off, but that was always the case).

I realize that this could be an issue with the Itch website or with my phone, rather than Unity, but I just have no idea, and I don't know what else to try. Any suggestions would be greatly appreciated.

Here's the game page:
https://cat-illusion.itch.io/kitten-apocalypse-yay

 

Hey, thank you for saying that; I'll definitely pass that on to the team. All credit to those kids. <3

I just opened my editor and checked for an update, but it's telling me I'm already up to date. However, I'm using 2021.2.7f, so that's definitely not correct. I'm not quite sure how to proceed. I'm worried that if I go and download a fresh install of Unity, it may cause problems with my projects. Any suggestions?

I also couldn't access the link you shared as I don't seem to have a login for atlassian.

I was able to figure out a work-around. If I load the Itch.io page with my rotation unlocked and held in landscape position, it'll display normally. It's very strange as this wasn't happening before.

 

Thank you! You've been most helpful