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Resetting password outputs error

Discussion in 'Meta-forum Discussion' started by Peter77, May 1, 2017.

  1. Peter77

    Peter77

    Joined:
    Jun 12, 2013
    Posts:
    4,121
    I just tried to reset my Unity password, but the "Reset your password" page outputs the following error and it won't reset it. I did try multiple times.

    reset_password.png
     
  2. SaraCecilia

    SaraCecilia

    Joined:
    Jul 9, 2014
    Posts:
    675
    That error code means that the Reset Password Code has already been used, have you tried if your new password works now to login?
     
    Buhlaine, odbb and Peter77 like this.
  3. Peter77

    Peter77

    Joined:
    Jun 12, 2013
    Posts:
    4,121
    Hi Sara, thanks for the quick response.

    I just signed-out and then signed-in with the new password and it did work.

    Problem solved. Thanks!
     
    SaraCecilia likes this.