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Resetting password outputs error

Discussion in 'Meta-forum Discussion' started by Peter77, May 1, 2017.

  1. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    6,619
    I just tried to reset my Unity password, but the "Reset your password" page outputs the following error and it won't reset it. I did try multiple times.

    reset_password.png
     
  2. SaraCecilia

    SaraCecilia

    Joined:
    Jul 9, 2014
    Posts:
    675
    That error code means that the Reset Password Code has already been used, have you tried if your new password works now to login?
     
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  3. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    6,619
    Hi Sara, thanks for the quick response.

    I just signed-out and then signed-in with the new password and it did work.

    Problem solved. Thanks!
     
    SaraCecilia likes this.