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Question "Requested Plastic SCM operation not available"

Discussion in 'Unity Version Control' started by Ruchir, Apr 11, 2022.

  1. Ruchir

    Ruchir

    Joined:
    May 26, 2015
    Posts:
    927
    I have no idea what's causing this.
    upload_2022-4-11_6-13-20.png
    This only shows up when I commit somewhat large files (like 100MB in this case) in size (smaller files have no issue), I haven't found any similar forum post on the plastic SCM site either.

    Any help would be appreciated. :(
     
    Ruchir, Apr 11, 2022
    #1

  2. jonpul_unity

    jonpul_unity

    Unity Technologies

    Joined:
    Jun 20, 2019
    Posts:
    3
    Can you provide me some additional information to help dig into this?
    * Can you confirm this is when using Plastic SCM Cloud?
    * Are you intending to target your local workspace? (It appears you are pointed at your local server, but I want to make sure that is what you are intending.)
    * When you say you can commit smaller files without a problem, do you mean that if you were to click the OK button on this error and immediately try a smaller file, it would work, and then you try the larger file again and it doesn't?
    * Can you open a support case for this and share the server and client log files? If you need help with that, just indicate that in the support case you open.

    Thank you in advance for your help in getting to the bottom of this issue.
     
    jonpul_unity, Apr 11, 2022
    #2

  3. Ruchir

    Ruchir

    Joined:
    May 26, 2015
    Posts:
    927
    Yeah, I use the cloud edition and it's a local repo.

    Yeah, I can commit smaller files just after this but the same "large" file doesn't work no matter how many times I try

    Can you tell me how to do that? :oops:
     
    Ruchir, Apr 11, 2022
    #3

  4. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    842
    Hi jonpul_unity,

    I can see that you are checking in your changes to the local repo (not cloud). Is it a known workflow for you or do you want to checkin the changes directly to the cloud repo?

    Can you attach your Plastic SCM client logs?
    C:\Users\xxx\AppData\Local\plastic4\logs

    Or even better, if you open a ticket at support@plasticscm.com and share the logs with us, we will debug the issue.

    Regards,
    Carlos.
     
    carlosalba1985, May 10, 2022
    #4