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remove a custom event

Discussion in 'Unity Analytics' started by chouchangke525, Nov 3, 2015.

  1. chouchangke525

    chouchangke525

    Joined:
    Oct 28, 2015
    Posts:
    10
    Is it possible to remove a custom event in the dashboard? If not, is there some workaround?
     
  2. marc_tanenbaum

    marc_tanenbaum

    Unity Technologies

    Joined:
    Oct 22, 2014
    Posts:
    320
    Unfortunately there's no way to do this at present.
     
  3. miracledojo

    miracledojo

    Joined:
    Dec 1, 2016
    Posts:
    8
    Is now there an option to do this?
    Actually, I have a problem with 100 events per hour per user limit.
    If I disable some events in the dashboard, will that affect this limit or those events will still be processed in the back end?

    Maybe to delete those events from the code?

    Thanks in advance.
     
  4. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,046
    Yes, you can now disable events in the Event Manager. This will stop the event from getting processed (so it won't show up in Data Explorer), but it will still be available in Raw Data Export.

    The 100 event per hour per device limit is on the client-side. It does not affect the dashboard and any changes made on the dashboard will not affect that limit.

    Your best bet is to restructure your events so they fall under those limits. If you would like to discuss how to best structure them, please open a support ticket:

    https://analytics.cloud.unity3d.com/support/
     
  5. Jordan_Blinx

    Jordan_Blinx

    Joined:
    Apr 29, 2018
    Posts:
    8
    Hi ap-unity,

    In the CustomEvents, Events Manager page on Unity Analytics, it is not showing any events. Do I need to be the project owner to disable customEvents?
     
  6. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,046
    There is a delay between when you send an event and when it appears in the dashboard. This will typically be 8-16 hours after you first visit the dashboard.

    If you are still not seeing your custom events in the Event Manager, please open a support ticket:
    https://analytics.cloud.unity3d.com/support/
     
  7. Jordan_Blinx

    Jordan_Blinx

    Joined:
    Apr 29, 2018
    Posts:
    8
    Hi ap-unity,

    I can see my custom events but I have some old events that I wish to remove but that aren't appearing in the eventManager.
     
  8. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,046
    Would you be able to provide the following information:
    • Have you used Data Reset at any point?
    • Where do you see the events that are not in the Event Manager?
    • Where do you want them removed from?
    There is a limit to how many event values we may process, but that should affect all pages equally, so the events shouldn't be displayed in one place, but not another.
     
  9. Jordan_Blinx

    Jordan_Blinx

    Joined:
    Apr 29, 2018
    Posts:
    8
    No problem.

    Data Reset on Analytics - Not that i know if.
    If I go into the data explorer I can see all CustomEvents.
    I want them removed form the CustomEvents list as they are old and are no longer being used.

    Also since i'm here what is the limit of number of custom events?
     
  10. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

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    May 2, 2017
    Posts:
    2,613
  11. Jordan_Blinx

    Jordan_Blinx

    Joined:
    Apr 29, 2018
    Posts:
    8
    Sorry i'll start over but the limit of number of custom events I was referring to the processing but i've read the forum article now.
    I have a custom event that I am no longer using. How do I remove it from the data explorer as an option?
     
  12. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

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    May 2, 2017
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    2,613
    @Jordan_Blinx You can toggle the visibility of events on the Event Manager tab. You can remove all events by doing a Data Reset, but use carefully.
     
  13. Jordan_Blinx

    Jordan_Blinx

    Joined:
    Apr 29, 2018
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    I don't see an option to toggle visibility of events.

    https://puu.sh/AZtMg/8f4f51bbb8.png
     
  14. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    2,613
    @Jordan_Blinx You have no custom events to clear, according to the Dashboard screenshot that you provided. They would be listed in the Custom Events list in the lower section. Did you perform a Data Reset?
     
  15. Jordan_Blinx

    Jordan_Blinx

    Joined:
    Apr 29, 2018
    Posts:
    8
    I don't think any data reset has been performed. If I can see the custom events in the data explorer why wouldn't they show in the Custom Events list in the lower section?
     
  16. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

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    May 2, 2017
    Posts:
    2,613
    @Jordan_Blinx Can you provide a screenshot of your Data Explorer showing your custom events? You are correct, custom events that show in Data Explorer should also show in Event Manager.