Hi @MaFoShi - I have attached an example scene to this email. It has two buttons: English and Chinese. If you click Chinese, it should show the dialogue like this: Have you set the language using one of the methods described here? For example the Chinese button sets the language using the SetLanguage() method and starts the conversation: In your database, make sure your localized field doesn't have any accidental blank spaces: If that doesn't help, please feel free to send an example project to tony (at) pixelcrushers.com. I'll be happy to take a look.