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Question Reflect SyncService.exe seen as ransomeware by Symantec Endpoint Protection - cannot sync

Discussion in 'Unity Reflect' started by JovanHarrodEIC, Dec 16, 2020.

  1. JovanHarrodEIC


    Jul 9, 2018
    I'm unable to sync a model from Revit 2021.1.

    Anyone seen this before or have a fix?

    Thanks in advance.

    Attached Files:

  2. unity_WeHJyHh-zs3pog


    Unity Technologies

    Sep 3, 2019
    Hello JovanHarrodElc,
    You may want to try add the following paths to the exclusion list of Symantec:
    C:\Program Files\Unity\Reflect\Services\{version}\SyncService.exe
    On this last path, you'll have to replace the {version} by the right version you installed on your pc.
    Here is the procedure from Symantec (hopefully, its the right page, matching your version of Symantec Endpoint Protection):
    JovanHarrodEIC likes this.