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Question Questions about platforms support

Discussion in 'Unity Analytics' started by YD_JMysior, Apr 20, 2022.

  1. YD_JMysior

    YD_JMysior

    Joined:
    Aug 4, 2016
    Posts:
    52
    Hi, the docs and the FAQ on this forums states that "Unity Gaming Services products, including Analytics and Player Engagement solutions, work with all platforms for games that are built with Unity, except WebGL.".
    Just for full clarification:
    1. Should we expect the Analytics package to fully work on the following consoles too: Xbox, Playstation, Nintendo?
    2. We were able to run the Analytics package on our development Xbox One and it even sends the events, but in the event JSON (viewed in the Event Browser) we get the following entry "platform": "UNKNOWN",` (this works ok for PC and MAC clients). This makes segmenting the data by platform unusable for consoles. Is this a bug?
    Thanks in advance
     
    YD_JMysior, Apr 20, 2022
    #1

  2. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    14,446
    You are referring to the Analytics beta, correct? Just to confirm. And yes, consoles are supported. We will look into the UNKNOWN message. Is this for the core XBox One, or the newer X Series? If the X series, this is a known issue that we are working on.
     
    JeffDUnity3D, Apr 20, 2022
    #2

  3. YD_JMysior

    YD_JMysior

    Joined:
    Aug 4, 2016
    Posts:
    52
    Yes - I am referring to Analytics-Beta (not Legacy). Great to hear they will work on all consoles (will see how it goes through certification).
    The Xbox that is sending the UNKNOWN platform is an XDK (Xbox Developer Kit) based on Xbox One. The game itself was developed with GameCore (universal for Xbox One and Series X).
     
    YD_JMysior, Apr 20, 2022
    #3
    JeffDUnity3D likes this.