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Resolved Publisher portal won't let me publish my asset

Discussion in 'Editor & General Support' started by jlorenzi, Jan 6, 2022.

  1. jlorenzi

    jlorenzi

    Joined:
    May 2, 2021
    Posts:
    290
    I've filled in every piece of information the publisher portal needed, and yet, it still has that warning sign next to the "details" tab. I've filled in the price and the tags, what else do I need to do?

    Fix: After a while it just went away and I was able to upload my package.
     
    Last edited: Jan 7, 2022
    Rioneer likes this.
  2. phantomg007

    phantomg007

    Joined:
    Jul 19, 2019
    Posts:
    1
    Mine is doing the same thing but is not resolving, My price is greyed out and I can't choose any of that and the details tab still has warning sign.
     

    Attached Files:

  3. jubaerjams8548

    jubaerjams8548

    Joined:
    Jun 8, 2020
    Posts:
    41
    Im also facing the same problem.... The Price tab i grey....what to do?
     
  4. Zarkow

    Zarkow

    Joined:
    Jul 27, 2015
    Posts:
    92
    It happens at times and I have no idea why it sometimes works and other times, like now, it is locked.

    The UI is fairly poor to not explain if something is wrong and how to fix it.
     
  5. jubaerjams8548

    jubaerjams8548

    Joined:
    Jun 8, 2020
    Posts:
    41
    just reopening the draft tab and reloading that site solves the problem
     
    Jonathan_L, Zerith and openartmailbox like this.
  6. LocksmithArmy

    LocksmithArmy

    Joined:
    Nov 27, 2017
    Posts:
    10
    Thank you so much jubaerjames8548, refreshing 3 times is all it took to fix this issue for me.
     
  7. Wackedout

    Wackedout

    Joined:
    Aug 2, 2018
    Posts:
    14
    Thanks jubaerjames8548
     
  8. awesomeboy122

    awesomeboy122

    Joined:
    Jan 28, 2024
    Posts:
    1
    Thanks jubaerjames8548