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Problems with Unity Hub and Unity in General

Discussion in 'Editor & General Support' started by Porcus, Dec 5, 2021.

  1. Porcus

    Porcus

    Joined:
    Aug 7, 2017
    Posts:
    3
    Hi everybody!

    I've got some pretty annoying problems with Unity for a few months now.

    1.) First of all, whenever I launch Unity Hub, it always says that my license is invalid and I have to claim a new license. Although my license (personal) is still the same for 5 years and it shows that exact license. I have to do this every single time I restart my PC.

    2.) Once I've opened a project I cannot open any other project. Even if I close Unity. I can launch the Unity Hub and select all my projects from there, but it won't open any project. Task Manager shows no signs of Unity working in the background. Only thing that works is restarting the PC.

    I tried to uninstall UNity Hub and reinstall it, but that didn't fix anything.

    If anybody knows what I can do, please let me know. I would really appreciate your help as these problems really annoy me.
     
  2. felipec_unity

    felipec_unity

    Unity Technologies

    Joined:
    Sep 3, 2020
    Posts:
    25
    Hi Porcus,

    I'm sorry to hear that you're having trouble getting your license recognized.

    Would you mind opening a support request? You should be able to do that by going here and clicking on "Submit a request".

    Thank you,
    Felipe
     
  3. Porcus

    Porcus

    Joined:
    Aug 7, 2017
    Posts:
    3
    Thank you very much for your help! I will submit a request immediately.