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Problems with the Dashboard displaying data

Discussion in 'Unity Analytics' started by Kanoodle, May 31, 2016.

  1. Kanoodle

    Kanoodle

    Joined:
    Mar 28, 2016
    Posts:
    1
    Hello,
    Is there any documentation on creating Custom Events besides the Intro to Custom Events part?
    We are experiencing some problems with the Dashboard not displaying the parameters of an event.
    The parameters have 2 int values and 1 float value.
    ==============================================
    UAnalytic.SendEvent("LevelCompletionTime",new string[]{"LevelNumber","LifeUsed","Timetaken"},new object[]{int value,(int value), float value});
    ==============================================
    Now the problem is we are not able to see that float values, or decimal values in funnel or table view in dashboard.

    We get an OK response if we call it the debug log and the call is made using this code :
    =======================================================

    public static void SendEvent(string eventname,string[]properties,object[]data1){
    Dictionary<string,object>data=new Dictionary<string, object>();
    for(int i=0;i<properties.Length;i++){
    data.Add(properties,data1);
    }
    Analytics.CustomEvent(eventname,data);
    }

    ======================================================
    Furthermore, when we try to create a funnel it simply says No Data.
     
  2. erika_d

    erika_d

    Joined:
    Jan 20, 2016
    Posts:
    413
    This question was resolved in a support ticket, but for anyone who comes across this post, here is some info on floats and our dashboard:

    - Data Explorer: When we receive numerical values (either integers or floats) they are aggregated during processing into sum, count and average. By default when you look at a numerical parameter it is the count that is shown. This is a whole number based on the number of times the parameter was sent (irregardless to the value inside the parameter). Sum is the total of all the values sent for that parameter and average is sum divided by count. i.e. Let's say you send LevelCompletionTime:timetaken 3 times, and the values are 3.0, 3.5, 4.0, 3.5, and 3.0. The count would be 5, the sum would be 17, and the average would be 3.4. If you select average or sum instead of count for the parameter, and then look at the table view, you will see decimals (as in attached screenshot) however they are the decimals of the average or sum, not the raw data amounts. The actual 5 values are not exposed anywhere on the Data Explorer, not even the table.

    - Funnel Drilldown: In the parameter drilldown on the funnel you see the average of each parameter sent for that event. They are all shown as whole numbers, but if you hover over the number, it will bring up a tooltip showing the full number including decimal places.

    Additionally, if looking at the raw float values is important to you, we just launched a Raw Data Export feature that allows you to download the raw events that you send us for your own analysis; this would include the un-aggregated float values. You can request access to the feature here: https://unity3d.com/services/analytics.
     
    Kotzman and mpinol like this.
  3. unity_MkmK1b9yDE17aA

    unity_MkmK1b9yDE17aA

    Joined:
    Dec 13, 2022
    Posts:
    2
  4. Unity_AndyP

    Unity_AndyP

    Unity Technologies

    Joined:
    Jun 23, 2021
    Posts:
    63
    The engineering team is working to resolve the page load issue with Legacy Analytics pages.

    In the meantime, there is a workaround if you are using a Chrome browser:
    1. Go to dashboard.unity3d.com and login
    2. Go to https://analytics.cloud.unity3d.com/
    3. Go back to dashboard.unity3d.com
    Data collection is not being impacted, this issue just relates to dashboard page loading.

    Further updates will be posted on our status page as the incident evolves.
     
  5. Unity_AndyP

    Unity_AndyP

    Unity Technologies

    Joined:
    Jun 23, 2021
    Posts:
    63
    The engineering team has resolved the issue and you will be able to load Legacy Analytics pages again.
    Apologies for any inconvenience this caused.