Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. We have updated the language to the Editor Terms based on feedback from our employees and community. Learn more.
    Dismiss Notice
  3. Join us on November 16th, 2023, between 1 pm and 9 pm CET for Ask the Experts Online on Discord and on Unity Discussions.
    Dismiss Notice

Problem with WebGL

Discussion in 'WebGL' started by techs21, Dec 3, 2015.

  1. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    So i have built my game in webgl and for some reason it will crash in chrome browsers, but it is not all chrome browsers.

    I am not able to load in in my chrome browsers but at my parents they can load it and play it fine

    is there something i need to do or a fix that will allow it to load in all chrome browsers
     
  2. jonas-echterhoff

    jonas-echterhoff

    Unity Technologies

    Joined:
    Aug 18, 2005
    Posts:
    1,666
    This could be an issue of Chrome running out of memory on 32-bit browsers.

    1. Can you try the latest patch release (5.2.3p1)?
    2. Can you try Chrome Canary?
    3. If neither of those fix the issue, can you post a link to a build here, so that our QA can try to reproduce?
     
  3. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    sorry for the late reply
    I am on unity 5.2.3f1
    it still crashes chrome

    but it works fine on chrome canary just fine no problems
     
  4. jonas-echterhoff

    jonas-echterhoff

    Unity Technologies

    Joined:
    Aug 18, 2005
    Posts:
    1,666
    Hmm, so it seems that this has been fixed by Google, but I don't know what the issue is. Could you share a link to repro the problem?
     
  5. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    the link to my game is gamecorestudios.com/games/gcz

    can you see what the problem is or is there somthing else i need to send you
     
  6. Marco-Trivellato

    Marco-Trivellato

    Unity Technologies

    Joined:
    Jul 9, 2013
    Posts:
    1,654
    It works for me on Chrome 47 (32-bit)
     
  7. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    that is the problem it works for some but not all. it works for you but i have the same chrome version and mine crashes
     
  8. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    here is a video showing what i get when i try to run it in chrome

    any idea or way to fix this
     

    Attached Files:

  9. yuliyF

    yuliyF

    Joined:
    Nov 15, 2012
    Posts:
    188
    look to console of browser
     
  10. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    what do you mean
     
  11. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    ok this is what i get in console then then it opens another window and crashes

    is there anyone that can help me with this problem please i need to get it fixed
     

    Attached Files:

  12. Marco-Trivellato

    Marco-Trivellato

    Unity Technologies

    Joined:
    Jul 9, 2013
    Posts:
    1,654
    there is nothing in the log
     
  13. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    what would be causing it to open a new window and crash
    what else can i give you so you could help me out
     
  14. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    what would be causing it to open a new window and crash
    what else can i give you so you could help me out
     
  15. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    ok is there somthing that i can do to have you guys try to help me out to find out why chrome keeps crashing
     
  16. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    Do you have a link to the page that is crashing for you?
     
  17. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    gamecorestudios.com/games/gcz
     
  18. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    it will open another tab in chrome when it crashes
     
  19. Marco-Trivellato

    Marco-Trivellato

    Unity Technologies

    Joined:
    Jul 9, 2013
    Posts:
    1,654
    what are the repro steps ?
     
  20. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    what do you mean?
     
  21. Marco-Trivellato

    Marco-Trivellato

    Unity Technologies

    Joined:
    Jul 9, 2013
    Posts:
    1,654
    I opened gamecorestudios.com/games/gcz and it does not crash for me. What do I need to do to reproduce the crash ?

    - Which version of Chrome? 32 or 64 bit ?
    - Does it work fine in Firefox ?
    - Which OS ?
     
  22. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    I am using windows 8.1
    chrome 64
    works in all other browsers

    and it works on some computers running chrome but not all
     
  23. Marco-Trivellato

    Marco-Trivellato

    Unity Technologies

    Joined:
    Jul 9, 2013
    Posts:
    1,654
    It might be a bug in Chrome. I'll see if i can reproduce it.

    could you please confirm whether the Chrome process crashes or is it just the Tab ?
     
  24. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    it opens another tab and crashes the process and closes down chrome
     
  25. techs21

    techs21

    Joined:
    Aug 18, 2015
    Posts:
    59
    could it have anything to do with the amount of memory

    my chrome version is 47 x64