Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. Dismiss Notice

Problem with the new asset store tools v 4.0.1

Discussion in 'Assets and Asset Store' started by Afassolas, Feb 14, 2015.

  1. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    Hello, I am trying 2 days now to upload something to the asset store. I am using the latest asset store tools v 4.0.1 and Unity free v 4.6.2p2

    I have gone to the publisher's page and created the draft package, filled in all the required fields and put in the graphics needed and then I went back to Unity editor, called the Asset Store Tools and Package Upload.

    I then selected the folder where my project is and selected the models that will be used for preview, then I press upload.

    Nothing happens, I don't get any indication of something uploading or that the process has ended.

    I have searched around for problems and so I have unchecked DX11 support as others have suggested but not luck. Please help me.
     
  2. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    Stuck in voucher page



    I think there is a problem in the store currently. I gave a voucher and it says it is invalid (while it was shown as uncalimed in my page) and now i cant access the voucher page at all, it gets stuck every time.

    So, i would wait until monday to have Unity back in full force and see what is going on (unless they work weekeneds and solve these issues sooner).
     
  3. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    Thank you Nasos T. I have tried submitting like 10 times and the problem remains so I will wait it out.
     
  4. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    This seems to be the only solution for my case too, it seems just broken for now, i have been doing logins all day to see if it would change, but gets stuck every time.
     
  5. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    Any luck with the asset store tools? On my side it is still doing the same thing which is nothing when i press to load content
     
  6. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    Unfortunately no, i still cant access my voucher page, lets hope will be resolved as soon as possible.
     
  7. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    i issued a bug report cause still i have no progress on the problem
     
  8. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    I have got a response that the problem should have been resolved, but it is not. So i am stuck again and sent another message in hope it will be solved.

    Where do you issue the bug report btw ?
     
  9. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    Tell me who are you contacting so I can report to them too. I issued the report early today
     
  10. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    I have sent the message to

    support@unity3d.com

    How do you issue the bug report ?
     
  11. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    Run the report a problem in unity program installed with unity
     
  12. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    got a reply from support, they just don't pay attention really. they say to take a look at the new submission guideline which i have already done so.
     
  13. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    Have you tried uploading it again today ? My problem was fixed, but i got a feeling that they did a bigger fix behind that.

    Also i would try making a new draft from scratch and reinstalling the tools in the project before the upload.
     
  14. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    tried today on a mac and on the pc same thing happens. i saw the review comments of asset store tools and others have the same problem.
     
  15. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    I will be uploading a new asset tomorrow and will get back with results and details if it does work.
     
  16. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
  17. chingwa

    chingwa

    Joined:
    Dec 4, 2009
    Posts:
    3,784
    Any luck on this front? I am in the same place as Afassolas... I can't upload a new package to the store. I have a draft all setup and waiting, but the "upload" button does nothing. I've tried from multiple versions of Unity as well, so it's definitely a store, or tools issue. :(
     
  18. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    No luck. then problem remains!!!
     
  19. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    I tried to upload today and it does not do anything, it tried to so something the first time and now is completly inactive.

    So it seems like a wide spread issue

    I have opened a ticket for the problem, hopefully will be resolved soon
     
  20. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    Here is the part of my log file where i try to upload


    LOG FILE during UPLOAD

    Refresh, detecting if any assets need to be imported or removed ... 0.025602 seconds (Nothing changed)
    [Asset Store Tools] Log:Upload

    [Asset Store Tools] Log:C:/Users/Terastio/Documents/TOON EFFECTS MAKER SUBMIT/Assets/

    System memory in use before: 68.9 MB.
    Unloading 927 Unused Serialized files (Serialized files now loaded: 0 / Dirty serialized files: 0)
    System memory in use after: 26.6 MB.

    Unloading 933 unused Assets to reduce memory usage. Loaded Objects now: 1914.
    Total: 221.710098 ms (FindLiveObjects: 0.554326 ms CreateObjectMapping: 0.084688 ms MarkObjects: 8.767598 ms DeleteObjects: 2.571459 ms)

    Refresh, detecting if any assets need to be imported or removed ... 0.026480 seconds (Nothing changed)
    [Asset Store Tools] Log:Upload

    [Asset Store Tools] Log:C:/Users/Terastio/Documents/TOON EFFECTS MAKER SUBMIT/Assets/

    [Asset Store Tools] Log:Upload

    [Asset Store Tools] Log:C:/Users/Terastio/Documents/TOON EFFECTS MAKER SUBMIT/Assets/

    Refresh, detecting if any assets need to be imported or removed ... 0.025954 seconds (Nothing changed)
    [Asset Store Tools] Log:Upload

    [Asset Store Tools] Log:C:/Users/Terastio/Documents/TOON EFFECTS MAKER SUBMIT/Assets/

    [Asset Store Tools] Log:Upload

    [Asset Store Tools] Log:C:/Users/Terastio/Documents/TOON EFFECTS MAKER SUBMIT/Assets/

    [Asset Store Tools] Log:Upload

    [Asset Store Tools] Log:C:/Users/Terastio/Documents/TOON EFFECTS MAKER SUBMIT/Assets/


    All attempts to upload after the first try dont seem to do anything
     
  21. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    Yes it is wide spread. Where is this log file located so i can checki it out in my pc ?
     
  22. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    It is in c:/users/pc name/AppData/Local/Unity/Editor.
     
  23. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    This is my log :

    [Asset Store Tools] Log:Logged out of Asset Store

    [Asset Store Tools] Log:Ondestroy

    [Asset Store Tools] Log:https://kharma.unity3d.com/en/#!/content/115

    Asset Store Upload Tool logged in. V4.0.1

    [Asset Store Tools] Log:https://kharma.unity3d.com/en/#!/content/115

    [Asset Store Tools] Log:preparing: https://kharma.unity3d.com/api/asse...0cabe9e1f11b37b75350ce8eefe5d1866e02fec99b0b3

    metadata downloaded 442 of 442 bytes. 100 % complete...

    [Asset Store Tools] Log:{"packages":{"30709":{"project_path":null,"icon_url":"//d2ujflorbtfzji.cloudfront.net/key-image/d861764e-60cf-4410-8864-cb7e29e5a323.png","root_guid":null,"status":"draft","name":"Low poly Greek island","is_complete_project":false,"preview_url":"https://www.assetstore.unity3d.com/#!/preview/30709/95911","version_name":"1.0","root_path":null,"assetbundles":[],"id":"95911"}},"status":"ok","publisher":{"name":"Methexis Studios","id":"3655"}}

    [Asset Store Tools] Log:GetPackageList done;

    [Asset Store Tools] Log:AssentBundler runatime Detection

    [Asset Store Tools] Log:AssetBundler4

    http://d2ujflorbtfzji.cloudfront.net/key-image/d861764e-60cf-4410-8864-cb7e29e5a323.png downloaded 28683 of 28683 bytes. 100 % complete...

    [Asset Store Tools] Log:Upload

    [Asset Store Tools] Log:F:/Documents/Unity Projects/Greekislandv2/Assets/LowpolyGreekisland
     
  24. chingwa

    chingwa

    Joined:
    Dec 4, 2009
    Posts:
    3,784
    I was finally able to get my project uploaded through the kind help of @leo.carneiro . The below advice might help some of you guys...
    I had a .max file in my project. After changing it to an .fbx everything is groovy. :)
     
  25. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    Nice, thanks for the tips

    I dont think i have any such files, but is worth checking it out just in case :)
     
  26. NathanHale1776

    NathanHale1776

    Joined:
    Mar 22, 2014
    Posts:
    46
    Same issue here, asset store tools are broken.
     
  27. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    I found two folders ending in .fbm, but not the fbm file (?), files are fbx.

    Also found a .mtl material file from an object

    Still does not work :(
     
  28. leo-carneiro

    leo-carneiro

    Unity Technologies

    Joined:
    Sep 1, 2011
    Posts:
    49
    We have just released a fix for some issues in the Tools. There was a dialog missing if you project contained some invalid files. Let me know if you still have problems after upgrading the Tools.
     
    NathanHale1776 likes this.
  29. NathanHale1776

    NathanHale1776

    Joined:
    Mar 22, 2014
    Posts:
    46
    Fixed now for me! Thank you Unity Team :)
     
  30. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    Thanks for the update, now it works fine after i found and erased some .fbm folders.

    These were created automatically and were empty, but probably were taken as files
     
  31. Afassolas

    Afassolas

    Joined:
    Apr 10, 2013
    Posts:
    78
    When i deleted the .fbm files i lost the textures of several models???
     
  32. nasos_333

    nasos_333

    Joined:
    Feb 13, 2013
    Posts:
    12,841
    In my case all fbm were folders and empty ones, so i did not come across this issue.

    I suppose textures could be moved if these were folders and still apply normally to the items. The problem was fixed by erasing these folders in my case.