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Problem with the Asset Store?

Discussion in 'Assets and Asset Store' started by Toad, May 7, 2011.

  1. Toad

    Toad

    Joined:
    Aug 14, 2010
    Posts:
    298
    Anybody else having a problem accessing the Asset Store?

    After the "Connecting to Asset Store" message a window pop up that states the following;

    Type Error

    Results of expression 'this.results[d].keyimage'
    [undefined] is not an object


    Then the window disappears and I can see the main landing page but can't navigate anywhere. Tried clicking on different products, as well as the submenus (Extensions, etc), but nothing seems to work...
     
  2. koen.pis

    koen.pis

    Joined:
    Mar 24, 2011
    Posts:
    66
    Same problem for me atm
     
  3. Jacob-Aldridge

    Jacob-Aldridge

    Joined:
    Feb 26, 2009
    Posts:
    120
    I am also getting this problem.
     
  4. Windfeld

    Windfeld

    Joined:
    Oct 17, 2009
    Posts:
    5
    Same here. (not exactly the best first impression with UAS ;))
     
  5. unity3dx

    unity3dx

    Joined:
    Apr 15, 2011
    Posts:
    175
  6. ozoner

    ozoner

    Joined:
    Jun 8, 2009
    Posts:
    85
    I am having the same issue here:

    Type Error

    Results of expression 'this.results[d].keyimage'
    [undefined] is not an object

    Started getting it last night at around 10:45 (May 6th).
     
  7. Windfeld

    Windfeld

    Joined:
    Oct 17, 2009
    Posts:
    5
    So if it helps anyone, I still get the error but I found a way around it: Just use the top right search and voila! Now you can browse.
     
  8. Hummelwalker

    Hummelwalker

    Joined:
    Oct 28, 2010
    Posts:
    119
    Is there anybody who has not the problem?
     
  9. jonathonmyers

    jonathonmyers

    Joined:
    Apr 21, 2011
    Posts:
    1
    Likewise, how do we best report this bug?
     
  10. Xander-Davis

    Xander-Davis

    Joined:
    Apr 23, 2011
    Posts:
    441
    Same issue.
     
  11. Catacomber

    Catacomber

    Joined:
    Sep 22, 2009
    Posts:
    682
    That works. Thanks. : )
     
  12. freyr

    freyr

    Joined:
    Apr 7, 2005
    Posts:
    1,148
    I just noticed this thread and checked what was wrong on the asset store.

    The server code was returning bad data for the "Popular Content" section causing the error on the front page. I have fixed the error and everything should be working fine now.
     
  13. Toad

    Toad

    Joined:
    Aug 14, 2010
    Posts:
    298
    Yep, seems to be working now. Thanks!
     
  14. Hummelwalker

    Hummelwalker

    Joined:
    Oct 28, 2010
    Posts:
    119
    @freyr: Thanks, man :)
     
  15. CoatlGames

    CoatlGames

    Joined:
    Apr 25, 2008
    Posts:
    773
    it seems to be working now, but where is the complete projects category gone?
     
  16. eskovas

    eskovas

    Joined:
    Dec 2, 2009
    Posts:
    1,373
    i dont know if anyone noticed this bug, but when you access your data on the Unity Asset Store Publisher Administration, and you press package name or price or the other options, your gross revenue and revenue will double each time you press

    EDIT: you dont actually double your revenue, it just doubles what appears the on revenue

    also i didn't know where to post this. i didn't want to start a new thread just to post this so i posted here
     
    Last edited: May 9, 2011
  17. freyr

    freyr

    Joined:
    Apr 7, 2005
    Posts:
    1,148
    @Eskovas. Did you file a report using the bug reporter tool? As with other Unity bugs we prefer to get them into out bug tracking system so that we can track them properly.

    Edit: Ah! I've reproduced it myself. I'll make sure to forward it to the right person. Thank you for noticing the error. Also as you notised, it is just a UI bug. If you reload the page the revenue pops back to the actual value.
     
  18. eskovas

    eskovas

    Joined:
    Dec 2, 2009
    Posts:
    1,373
    oh, sorry
    where can i find that bug reporter tool, since this isn't a problem with Unity itself.
     
  19. freyr

    freyr

    Joined:
    Apr 7, 2005
    Posts:
    1,148
    The bug reporter is available in the Unity Help menu under "Report a bug".
     
  20. angstr0m

    angstr0m

    Joined:
    Jan 18, 2010
    Posts:
    178
    As CoatlGames mentioned earlier, the complete projects category is missing on the front page of the Asset Store.
    The only way I found navigating to it is the category link from featured or popular content.

    Edit: The complete projects category is there again, thanks for the quick fix :).
     
    Last edited: May 11, 2011