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Problem with the Asset Store?

Discussion in 'Assets and Asset Store' started by Toad, May 7, 2011.

  1. Toad

    Toad

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    298
    Anybody else having a problem accessing the Asset Store?

    After the "Connecting to Asset Store" message a window pop up that states the following;

    Type Error

    Results of expression 'this.results[d].keyimage'
    [undefined] is not an object


    Then the window disappears and I can see the main landing page but can't navigate anywhere. Tried clicking on different products, as well as the submenus (Extensions, etc), but nothing seems to work...
     
  2. koen.pis

    koen.pis

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    Mar 24, 2011
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    Same problem for me atm
     
  3. Jacob-Aldridge

    Jacob-Aldridge

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    Feb 26, 2009
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    120
    I am also getting this problem.
     
  4. Windfeld

    Windfeld

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    Oct 17, 2009
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    Same here. (not exactly the best first impression with UAS ;))
     
  5. unity3dx

    unity3dx

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    Apr 15, 2011
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    175
  6. ozoner

    ozoner

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    I am having the same issue here:

    Type Error

    Results of expression 'this.results[d].keyimage'
    [undefined] is not an object

    Started getting it last night at around 10:45 (May 6th).
     
  7. Windfeld

    Windfeld

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    Oct 17, 2009
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    So if it helps anyone, I still get the error but I found a way around it: Just use the top right search and voila! Now you can browse.
     
  8. Hummelwalker

    Hummelwalker

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    Oct 28, 2010
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    Is there anybody who has not the problem?
     
  9. jonathonmyers

    jonathonmyers

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    Apr 21, 2011
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    Likewise, how do we best report this bug?
     
  10. Xander-Davis

    Xander-Davis

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    Apr 23, 2011
    Posts:
    441
    Same issue.
     
  11. Catacomber

    Catacomber

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    Sep 22, 2009
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    That works. Thanks. : )
     
  12. freyr

    freyr

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    Apr 7, 2005
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    1,148
    I just noticed this thread and checked what was wrong on the asset store.

    The server code was returning bad data for the "Popular Content" section causing the error on the front page. I have fixed the error and everything should be working fine now.
     
  13. Toad

    Toad

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    Aug 14, 2010
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    Yep, seems to be working now. Thanks!
     
  14. Hummelwalker

    Hummelwalker

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    @freyr: Thanks, man :)
     
  15. CoatlGames

    CoatlGames

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    Apr 25, 2008
    Posts:
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    it seems to be working now, but where is the complete projects category gone?
     
  16. eskovas

    eskovas

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    Dec 2, 2009
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    i dont know if anyone noticed this bug, but when you access your data on the Unity Asset Store Publisher Administration, and you press package name or price or the other options, your gross revenue and revenue will double each time you press

    EDIT: you dont actually double your revenue, it just doubles what appears the on revenue

    also i didn't know where to post this. i didn't want to start a new thread just to post this so i posted here
     
    Last edited: May 9, 2011
  17. freyr

    freyr

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    @Eskovas. Did you file a report using the bug reporter tool? As with other Unity bugs we prefer to get them into out bug tracking system so that we can track them properly.

    Edit: Ah! I've reproduced it myself. I'll make sure to forward it to the right person. Thank you for noticing the error. Also as you notised, it is just a UI bug. If you reload the page the revenue pops back to the actual value.
     
  18. eskovas

    eskovas

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    oh, sorry
    where can i find that bug reporter tool, since this isn't a problem with Unity itself.
     
  19. freyr

    freyr

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    The bug reporter is available in the Unity Help menu under "Report a bug".
     
  20. angstr0m

    angstr0m

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    Jan 18, 2010
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    As CoatlGames mentioned earlier, the complete projects category is missing on the front page of the Asset Store.
    The only way I found navigating to it is the category link from featured or popular content.

    Edit: The complete projects category is there again, thanks for the quick fix :).
     
    Last edited: May 11, 2011