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Problem with Data processing?

Discussion in 'Unity Analytics' started by ArtaxGames, Nov 25, 2019.

  1. ArtaxGames

    ArtaxGames

    Joined:
    Jan 31, 2017
    Posts:
    12
    Hi,
    We are experiencing some troubles with our dasboard.
    No new data has appearead since November 21st.
    Is there anyone I could talk to in order to get this issue solved?
    Thanks in advance
     
    ArtaxGames, Nov 25, 2019
    #1

  2. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    626
    We are currently experiencing delays in our Dashboard processing and this problem is being fixed. I will let you know once the problem is fixed, sorry for the inconvenience.
     
    SamOYUnity3D, Nov 26, 2019
    #2

  3. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    626
    The data before November 25th has been caught up, and the data on November 25th is being processed.
     
    SamOYUnity3D, Nov 28, 2019
    #3

  4. ArtaxGames

    ArtaxGames

    Joined:
    Jan 31, 2017
    Posts:
    12
    Thanks a lot for the info, it seems to be working better now
     
    ArtaxGames, Dec 2, 2019
    #4

  5. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    626
    Yes, the Analytics Dashboard is mostly caught up now.
     
    SamOYUnity3D, Dec 2, 2019
    #5