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Problem with Custom Events

Discussion in 'Unity Analytics' started by ChernyakAG, Jul 7, 2017.

  1. ChernyakAG

    ChernyakAG

    Joined:
    Jul 9, 2015
    Posts:
    2
    Hello.

    I'm having trouble working with Custom Event in Unity Analytics. I integrated my own events according to the instructions. And they even reflected in the "Validator". But, I could not get any diagrams for these events in "analytics.cloud" in the "data explorer" section. How can I see my custom events in this section? I have been waiting for more than a day.




    PS. In addition, I noticed that standard custom events are not displayed in the charts for a month. For example, unity.sceneLoad. Screenshot is attached.

     
    ChernyakAG, Jul 7, 2017
    #1

  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    @ChernyakAG

    We've been experiencing some processing delays in the last couple of days.
    https://forum.unity3d.com/threads/data-processing-delay-july.482024/

    If you send a support ticket with your project ID, I can give a more specific answer:
    https://analytics.cloud.unity3d.com/support/

    As of the end of May, we are no longer processing the unity.sceneLoad event. You can find more details here:
    https://forum.unity3d.com/threads/removal-of-unity-sceneload-on-may-29.471134/
     
    ap-unity, Jul 8, 2017
    #2