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Question Problem/Situation Activating serial number

Discussion in 'Unity Hub' started by _DS_1, Oct 17, 2022.

  1. _DS_1


    Sep 6, 2016

    I'm having some trouble activating a serial number on another computer. The Hub says that the license needs to be returned. But I don't have that serial number activated in my computer.

    I have two computers and two licenses numbers.
    In computer1 I activate license1.
    Later, I decided to activate license2 on computer1 without returning license1 first.
    I activate again license1 on computer1 without returning license2 first.
    Now I tried to activate license2 on computer2. -> Hub says that the license needs to be returned

    I have trouble understanding if this is the espected behaviour? Because, to me, the expected behaviour should let me activate license2, license2 disappear from Hub on computer1 so I assume that Hub has returned that license if that is not the case, then why the license hides if I activate a new one? And why that section says "Licenses" when only one licenses is showed?

    I can repeat steps 3 and 4 on computer1 without any trouble.

    Oh, it's Hub 3, latests versions on both computers if that matters.