So refunds are long over, and I kept my Pro license, to see how things progress. While I appreciate a lot of physx bugs fixed U5, I think the QA/support is still lacking. 1. Since first version U5, I reported that Assetstore Sort by Purchases is broken. A QA staff got back after some time, and said all bugs as they know are fixed, and that's that. So even now after 6 major releases, it is still not fixed. The last two releases, the Assetstore download is broken, the download goes more than 100%. Reported and still not fixed. 2. My project faced an issue where the Library folder has millions of files, after a month of reporting, the QA says this is not Unity problem, and it is my problem instead. Unity library generates millions files in Library folder, and it's my problem, not Unity?! And since when deleting the Library folder will misbehave when there is meta files now? Does the QA know anything? After a few months, another QA tested and confirm it is occlusion culling that generates the file. Reported Since 4 April, and no known fix date. 3. I also reported that water reflection is broken in U5. I noticed the issue is known since March, marked as fixed, but still not fixed after a few major releases http://issuetracker.unity3d.com/iss...rs-if-occlusion-culling-is-baked-in-the-scene It seems that my tickets are answered in one batch every couple of months. Tickets are not answered a few months, then all answered at once.