Prime[31] Help, they're beign rude! (iOS Flurry plugin not working)

I posted a question on prime[31]'s boards to ask why my Flurry plugin won't compile in xCode, for sole answer my question has been deleted within 10 minutes.

So here it is, this post is two things at a time: first, prime[31] are not nice at all, I feel robbed from the 50 bucks I spent on their not working product and they do not try to fix anything of it.

And is there anybody good and nice enough to help me in this?

Here is the result of me compiling with their iOS Flurry plugin.


EDIT: hmm, seems like the image cannot be enlarged, here's a link to a better version

Thanks for your attention!

 

What I do when I have these errors or installed a new prime31 plugin I do a Build and Run in unity and choose Replace. This will add all the new prime features to your Xcode build.

Cheers, Roy

 

Yeah, you usually have to rebuild a new project if you already have P31 plugins in the project and add another. The post processor script won't run with the new plugin, which is why you have those errors. Either that OR figure out which libraries need linking to. There's probably a Flurrylib to find. I think it's in the Prime31 folder.

 

It will also help to update the prime tools first. Go to Prime[31] folder and choose update prime[31] tools.

 

Thanks for the answers! I'll do that, so if I understand, update the tools (I bought them 3 days ago though, I doubt there's updates), start a new Xcode project ( I already did, but I'll do it again), then if it doesn't work, put my hands in the guts of xCode and try to plug whatever is missing.

 

Leave Xcode alone Just in unity3D do a prime tools update first just in case and do a build and run in unity3d. This will create a fresh xcode project and xcode will work now hopefully.

Cheers, Roy

 

Thank you! I thought I was crazy. I always see people posting/saying what great support Prime31 has and I've personally found the support to be poor. The responses are always short, brushed off, and come off as being annoyed that you even asked.

Do have to say though always see prompt responses so that's good I guess.

Anyways ya I get this error all the time. Update PrimeTools then create a fresh build. Fixes it every time for me. Good luck!

 

Mike goes out of way to give support, he even resorted all my transactions after i lost the emails.

 

That's the impression I've always gotten as well... I'm just about to the spot where I'm going to need to pick which packages to grab (Unibill or Prime31 plugins) and the former is probably going to get my cash due to the rude terse answers I always see from Prime. I figure if I find a bug or have any actual issue I'll actually have some chance of getting support rather than silence or a three-word reply "Why ask me?" .

 

@dajuice, we repeatedly asked you to go through the iOS troubleshooter located here: http://prime31.com/docs#iosTroubleshooter In the troubleshooter, there are two logs referenced and a note in bold: We cannot provide any assistance without the information contained in the logs! We didnt add all that and ask you for the logs for no reason. Without knowing what is happening how exactly are we supposed to suggest a fix?

 

And there's the stark reminder that there are two sides to every story ...