Resolved Posted under LevelPlay

Hi,

Since ironSource acquired TapJoy and Unity acquired ironSource, hoping I could get some assistance with Offerwall issues here.

I've followed the ironsource offerwall migration here: https://dev.tapjoy.com/en/unity-plugin/Offerwall-Migration-Guide and manage to get the offerwall to show (both in test mode and production mode).

All our privacy and consent settings are set properly as well as all valid SKAdNetworkIdentifiers. Our app-ads.txt is also up to date.

However, when I click on a reward, the expected behavior is that this reward should be in-progress (under tapjoy) until completion. I've added all the necessary callbacks to track when rewards are earned, but even in the test mode, nothing happens (screenshots attached of both test and production offerwalls.


Lastly, I've enabled debug mode and here is the reward request (note i've replaced our app package with our_package_name)

Code (JavaScript):

1. [TJLog level: 4] Tapjoy Request: https://ws.tapjoyads.com/beacons/offerwall_sdk_show?json=%7B%22gdpr%22%3A%221%22%2C%22currency_id%22%3A%228780d3ae-9ed6-40f9-9836-88524c05704d%22%2C%22max_items%22%3A12%2C%22below_consent_age%22%3A%220%22%2C%22pkg_id%22%3A%22com.our_app_name%22%2C%22ow_displayed_tabs%22%3A%220%2C6%2C4%22%2C%22custom_offerwall%22%3A%221%22%2C%22placement_id%22%3A%22f5e04241-e2df-46c8-bda9-3b6785b49978%22%2C%22plugin%22%3A%22unity%22%2C%22advertising_id%22%3A%2286ea07a533e64c3bb89978018d0d74ae%22%2C%22library_version%22%3A%2213.0.1%22%2C%22initiated_by%22%3A%22pub%22%2C%22app_id%22%3A%2299de9852-700e-4d23-a8fb-e13b406628cd%22%2C%22analytics_id%22%3A%22B7DF9F8C-3086-4E63-9116-56D78D04F069%22%2C%22event_name%22%3A%22tapjoy_ios_offerwall%22%2C%22inbound_udid%22%3A%22tjid.9de53ca4ee794a078ab5de6d3067de88%22%2C%22installed%22%3A%221687453752891%22%2C%22active_currency_sale_id%22%3A%229558566e-b4b5-4430-9756-0e4b3b8481a9%22%2C%22origin_source%22%3A%22offerwall%22%2C%22session_total_count%22%3