Search Unity

  1. Good news ✨ We have more Unite Now videos available for you to watch on-demand! Come check them out and ask our experts any questions!
    Dismiss Notice
  2. Ever participated in one our Game Jams? Want pointers on your project? Our Evangelists will be available on Friday to give feedback. Come share your games with us!
    Dismiss Notice

Play Store validation problem when submitting app

Discussion in 'Unity Ads' started by Zwiebel, Aug 9, 2019.

  1. Zwiebel

    Zwiebel

    Joined:
    Jul 23, 2013
    Posts:
    52
    Hi,

    I have submitted my application to the Play Store. I use a simple "give your birth date" form in my app to determine if my user is below 18 or over 18. I use this information (and store it only on the user's device) to determine if I should use COPPA compliant or non-COPPA-compliant versions of Unity Ads. I initialize Unity Ads with this information. Today I got a rejection of my app, because it says I should review my app and make changes because I didn't disclose that it collects information about the user, and if the user is a child then I should get parental consent before I collect these informations.

    As I have implemented a neutral age selection screen (user must input his/her birthdate), and I use the COPPA compliant version of Unity Ads if the user is below 18, I don't exactly understand what should I do? As far as I know the COPPA version of ads are not collecting any personal information of the user. So I don't exactly understand where the problem is.

    Any quick response would be appreciated!
     
  2. Zwiebel

    Zwiebel

    Joined:
    Jul 23, 2013
    Posts:
    52
    As additional questions, why does Google Play says to me that I should get parental consent? Should I ask for parental consent for just using ads?

    What if I use Unity Ads only in COPPA compliant mode? Should I mark my app as one which collecting personal information or not?
     
  3. Zwiebel

    Zwiebel

    Joined:
    Jul 23, 2013
    Posts:
    52
    OK, so I have talked with Unity representative in e-mail. She said that Unity still collects data even if it is in COPPA mode.This way the question still remains, should I ask for parental consent if a kid is playing my game even if I use "only ads" in my app? I have never seen this in any app, so don't know how it works.
     
  4. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,385
unityunity