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Resolved PCU vs CCU

Discussion in 'Vivox (Voice & Text Chat)' started by HernandoNJ, Sep 28, 2022.

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  1. HernandoNJ

    HernandoNJ

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    Hello!
    I found in your pricing page the PCU definition:

    PCU stands for Peak Concurrent Users (also known as Concurrent logged in users in the Unity Dashboard). PCU refers to the highest number of end users who are simultaneously logged in to the services for a supported title at any given moment during a monthly billing period.

    It says aka Concurrent logged in users, what as far as I know, is CCU

    On the other hand, what I think:
    CCU: 100 users playing 12 hours a day for one month = 50 CCU
    PCU: max (peak) players amount at the same time in a month

    Example: Max players - Sep 2022
    10 sep, 10 a.m.: 250
    20 sep, 12 a.m.: 320
    30 sep, 2 a.m.: 300

    PCU = 320
    Is that correct?

    So, is PCU for Vivox the same as CCU?
    If not, what is the difference?
    A good and clear example for both PCU and CCU would be great.
     
    Last edited: Sep 28, 2022
    HernandoNJ, Sep 28, 2022
    #1

  2. emilyryan

    emilyryan

    Unity Technologies

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    Hello! Your understanding of PCU is completely correct! So the calculation above is right.

    Regarding the CCU, could you link the page you are seeing this referenced? This way I can ensure I am providing the most accurate answer to your question. Thanks for your cooperation!
     
    emilyryan, Sep 30, 2022
    #2
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  3. HernandoNJ

    HernandoNJ

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    Hello @emilyryan. Sure.
    Billing FAQ – Unity - How Relay defines and captures the monthly average concurrent users (monthly average CCUs)
     
    HernandoNJ, Oct 10, 2022
    #3

  4. emilyryan

    emilyryan

    Unity Technologies

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    Hello! Thank you for the clarification!

    In this case, PCU and CCU are different. PCU does not changed based on how long someone is using the service, however, CCU does.

    For example, if 10 people are using Vivox at once, it still counts as 10 PCU, even if they use Vivox for 5 minutes or 5 hours.

    However, if 10 people use Relay the CCU will vary depending on how long it is. If the 10 people use it for 12 hours, its only 5 CCU, however if they use it for 24 hours, then its 10 CCU.

    Thanks for your question! I hope this helps, and I am happy to assist if you have additional follow up questions.
     
    emilyryan, Oct 12, 2022
    #4
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  5. HernandoNJ

    HernandoNJ

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    Your explanation is very clear.
    Thank you very much.
     
    HernandoNJ, Oct 18, 2022
    #5

  6. emilyryan

    emilyryan

    Unity Technologies

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    No problem! Happy we could assist! I will close out this forum post for now. Have a great rest of your day!
     
    emilyryan, Oct 19, 2022
    #6
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