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Payout Delay

Discussion in 'Assets and Asset Store' started by JustiplayStore, Mar 21, 2023.

  1. JustiplayStore

    JustiplayStore

    Joined:
    Jan 26, 2021
    Posts:
    2
    Hello,

    I am having an issue receiving a payment on Unity Asset Store. I noticed that the funds were deducted from my accounts, but the payment I was expecting since September 2022 is still showing as In Progress. I am very concerned about this and would like to know what I can do next.
    I have two accounts and the same problem on both of my accounts.
    I would appreciate any help or information you can provide to assist me in resolving this issue. Please contact me via email or any other available means of communication.

    Thank you in advance for your assistance.
    kiberfankstore@gmail.com
     
  2. opsive

    opsive

    Joined:
    Mar 15, 2010
    Posts:
    5,122
  3. JustiplayStore

    JustiplayStore

    Joined:
    Jan 26, 2021
    Posts:
    2
    I have already written to them, but unfortunately, the support team has not been responding for several months :( That's why I decided to leave a message on the forum, perhaps that way they will take notice.
     
    Michiel-Frankfort likes this.
  4. Michiel-Frankfort

    Michiel-Frankfort

    Joined:
    Sep 7, 2014
    Posts:
    218
    Same here... March payout should have happened 15th of April, its now 22nd and its still labled as "in progress"