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Package Status AssetStore confusing

Discussion in 'Assets and Asset Store' started by NextVertex, Jul 19, 2018.

  1. NextVertex

    NextVertex

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    Sep 26, 2016
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    Hey there,

    I am an Unity Publisher on the AssetStore, and recently, the publisher "panel" (where you can create your asset page on the store) has changed.
    I am confused about the "Package Status" section on this new panel (shown in the screenshot bellow) :

    As you can see, even if my package is Published on the AssetStore (the package is in the "published" list in my assets on the store, and it is online), the "Package Test Status" is "in progress".
    I don't really understand what does "Package Test Status" mean.
    Can my asset be bought even if the status is "in progress" ?

    Furthermore, the assets that i have published Before the new version of the publisher panel are marked as"Not tested" with "This package upload bypass auto testing." .

    I please you to help me because i don't understand if there is something wrong, if i will still be able to sell my assets, and what does that mean.

    Thank you very much in advance ! This is important to me :)

    PS : sorry for my bad english, i do the best that i can
     
  2. Bravil

    Bravil

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    Aug 12, 2017
    Posts:
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    Hi, I have the same question, is you package status still in progress?
     
    NextVertex likes this.
  3. NextVertex

    NextVertex

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    Yes unfortunatly. I don't understand all these new things since the new version of the publisher panel.
     
  4. TonyLi

    TonyLi

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    Please note that this is the package testing status. Your submission can still be accepted even while the testing status is In Progress.

    If you have more questions about the new publisher panel, I recommend joining the Asset Store Publishers forum section using the instructions in the acceptance email.
     
    NextVertex likes this.
  5. NextVertex

    NextVertex

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    So my package is available in the store like any other "normal" package ?
    Thank you for the help :)
     
  6. TonyLi

    TonyLi

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    Yes. Glad to help!
     
    NextVertex likes this.
  7. NextVertex

    NextVertex

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    Thanks ! :)
     
  8. mlamanna

    mlamanna

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    This is not true my package also states "Package Test Status: In progress"
    but the new content I added is not part of the package yet as notified by a customer.
     
  9. TonyLi

    TonyLi

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    Has your submission been approved? Testing and approval are separate things. Your submission can be approved even while testing is still in progress. Once it's approved, it should be available for customers to download.
     
  10. mlamanna

    mlamanna

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    Its approved but the additional content I added has not been included.
     
  11. TonyLi

    TonyLi

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    Is it possible that your upload didn't go through and the submission used the previous version of the package? Are there any files such as a version readme file that would indicate the package version?

    It might also be an error on the Asset Store side. I had one occurrence when the Asset Store was delivering an old package, even though a newer version was approved. You could try contacting support (at) unity3d.com. However, the simplest solution might just be to resubmit.
     
  12. mlamanna

    mlamanna

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    Finally after multiple uploads we are good!
     
    TonyLi likes this.
  13. HECer

    HECer

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    Hello, I cannot find additional information why the package tests failed:

    upload_2019-7-20_14-9-19.png

    Do someone know where to get addition information to solve the issues?
    What should I consider doing, to solve this issue?
     
    NextVertex likes this.
  14. HECer

    HECer

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    This is the hierarchy I am using for my asset.

    upload_2019-7-21_12-52-58.png
     
    saadjumani likes this.