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[Package Manager Window] Unable to perform online search:

Discussion in 'Package Manager' started by BillCollector, Jul 5, 2021.

  1. BillCollector

    BillCollector

    Joined:
    Jul 5, 2021
    Posts:
    1
    upload_2021-7-5_10-17-33.png

    Does anyone know what's causing this error? I'm running the latest version of Unity, which is 2021.13. I've tried signing in and out of my account, reinstalling unity, confirming my email address, and running it as administrator, but no luck.
     

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  2. UnityMaru

    UnityMaru

    Community Engagement Manager PSM

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    The team got in touch with the backend team and they don't see any logs with failure on their end.

    It seems there is something wrong with the call we make on the backend for you. You should definitely submit a bug with as much detail as possible. Let me know the ID number once you have it so I can let the team know.

    https://unity3d.com/unity/qa/bug-reporting
     
  3. savantedroid

    savantedroid

    Joined:
    Oct 8, 2015
    Posts:
    12
    Same here, any solutions to this yet?
     
    christiangbloemhof, Aha38 and deus0 like this.
  4. kidapu-w

    kidapu-w

    Joined:
    Sep 18, 2019
    Posts:
    5
    Same here, any solutions to this yet?
     
    christiangbloemhof likes this.
  5. imugly1029

    imugly1029

    Joined:
    Mar 22, 2022
    Posts:
    1
    Hey bro, I log out my Unity Hub and sign in again, then it works!
     
  6. RaoAsim

    RaoAsim

    Joined:
    Apr 20, 2022
    Posts:
    1
    Quit Unity hub and it would work.
     
    ladismad, BoboLeBoo, xLOAIx and 3 others like this.
  7. Stixxy

    Stixxy

    Joined:
    Feb 26, 2019
    Posts:
    37
    Yeah, the problem seems to occur if you have unity hub open. I closed it and the error went away.
     
    SAMET_MERT, slambingo_ and kdchabuk like this.
  8. BenjaminKoder

    BenjaminKoder

    Joined:
    Feb 26, 2022
    Posts:
    1
    Closing the Unity Hub didn't work for me. Instead i searched up Unity ID and logged in, after that it worked. Seems as if the reason i couldn't access my assets was because my login to my Unity ID had expired.
     
    Last edited: Jul 5, 2022
    MoreThanConquerors likes this.
  9. DarshGupta

    DarshGupta

    Joined:
    Oct 7, 2020
    Posts:
    2
    First, close your project. Open Unity Hub, and then sign out. Sign back in, and then open your project. Works like magic
     
  10. rotchimus

    rotchimus

    Joined:
    Oct 11, 2022
    Posts:
    1
    This fixed the issue for me, thank you.
     
    MRC-UA likes this.
  11. parolar

    parolar

    Joined:
    Oct 16, 2022
    Posts:
    1
    Thank you, I have solved this problem.
     
  12. Elmzandiyuyu

    Elmzandiyuyu

    Joined:
    Oct 23, 2022
    Posts:
    1
    Thanks you so much its working now
     
  13. slavigamingbg

    slavigamingbg

    Joined:
    Aug 28, 2022
    Posts:
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    I can't believe that this is the solution. Thanks for the information man.
     
  14. WorkNot

    WorkNot

    Joined:
    Mar 15, 2022
    Posts:
    1
    WTF it actually work!!!!!???? this is BIG brain stuff i dont understand thank you soo much guys
     
  15. NationAric_Deere

    NationAric_Deere

    Joined:
    Jun 21, 2021
    Posts:
    1
    What if its not working? Any solutions for that?
     
  16. Cmattack

    Cmattack

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    Dec 11, 2022
    Posts:
    1
    Thank you so much
     
  17. ZhouSwaggie

    ZhouSwaggie

    Joined:
    Aug 1, 2022
    Posts:
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    you're amazing.It works!!!!!!!!
     
    MoreThanConquerors likes this.
  18. ThisIsNotMyName123

    ThisIsNotMyName123

    Joined:
    May 10, 2022
    Posts:
    51
    @UnityMaru Any chance you could fix this any day soon? Thanks.
     
  19. Dev_Mah

    Dev_Mah

    Joined:
    Apr 28, 2022
    Posts:
    1
    I fixed this error by exiting the project and logging out of my Unity Hub account. Log in and re-enter the project and you're done
     
  20. aidanantonylynch

    aidanantonylynch

    Joined:
    Apr 17, 2023
    Posts:
    1
    Yep this still works as of 2023, thanks.
     
    pstallin likes this.
  21. j1jeong

    j1jeong

    Joined:
    Nov 9, 2017
    Posts:
    7
    what the.. it's real solution.
    open the project in unity hub and close the hub immediately!
     
    SebMaire likes this.
  22. jotabox2010

    jotabox2010

    Joined:
    Aug 21, 2023
    Posts:
    1
    thank you so much, It's work
     
  23. aliyyulmanj

    aliyyulmanj

    Joined:
    Jan 19, 2021
    Posts:
    1
    This fixed the issue for me, thank you.
     
  24. quoctien220901

    quoctien220901

    Joined:
    Mar 10, 2022
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    this magic, thanks
     
  25. lasdoo5

    lasdoo5

    Joined:
    May 18, 2018
    Posts:
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    I can also confirm that logging out from the Unity hub and log in again and it worked.
     
  26. PrimePeter

    PrimePeter

    Joined:
    Oct 4, 2019
    Posts:
    7
    worked for me too
     
  27. nduser232

    nduser232

    Joined:
    Mar 22, 2024
    Posts:
    1
    work for me too
     
  28. DoubleUU

    DoubleUU

    Joined:
    Dec 29, 2018
    Posts:
    46
    Didn't work for me. Tried closing the project, logging out of Unity Hub, logging back in, still getting the same error. Says it can't connect to api.unity.com. I can ping that address, so it's not my firewall. Not using a proxy or anything like that. No VPN. Nothing weird. Used to be fine, only recent version of Unity this seems to keep happening. I was able to fix it once, but not this time.