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Package manager not starting

Discussion in 'Package Manager' started by CodingNerro, Nov 24, 2019.

  1. CodingNerro

    CodingNerro

    Joined:
    Nov 24, 2019
    Posts:
    4
    Unity Package Manager Diagnostics (v0.1.5)
    ============
    Ran 7 checks
    ============
    6 succeeded
    1 failed
    ============
    ✅ UPM registry reachable (PASS)
    Make an HTTP request to the UPM package registry
    >> HTTP/1.1 200 OK
    >> X-Powered-By: Express
    >> Provider: Genesis
    >> Date: Sun, 24 Nov 2019 18:10:35 GMT
    >> Connection: close

    ✅ Ping UPM registry (PASS)
    Measure the latency of the UPM package registry API
    >> 7 pings made in 5.681 seconds
    >> Average latency: 137.26 ms
    >> Minimum latency: 136.01 ms
    >> Maximum latency: 141.60 ms
    >> Standard deviation: 1.95

    ✅ Ping UPM download (PASS)
    Measure the latency of the UPM package download endpoint
    >> 5 pings made in 5.102 seconds
    >> Average latency: 34.98 ms
    >> Minimum latency: 33.77 ms
    >> Maximum latency: 35.57 ms
    >> Standard deviation: 0.76

    ✅ UPM registry download speed (PASS)
    Test the Internet connection using the UPM package registry
    >> Measured speed to the UPM registry: 16.14 Megabits per second

    ✅ Speedtest.net (PASS)
    Test the Internet connection using Speedtest.net
    >> Measured speed to the Speedtest.net server: 20.70 Megabits per second

    ✅ HTTP proxy environment variables (PASS)
    Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)
    >> No proxy support has been configured through environment variables.

    ❌ UPM health check (FAIL)
    Start the UPM process and call its health endpoint
    >> Server started but did not respond to health requests:
    >> Error: ETIMEDOUT
     
  2. cassandraL

    cassandraL

    Unity Technologies

    Joined:
    Dec 7, 2017
    Posts:
    108
    Hello,
    sorry to see that you have issues starting Package Manager.
    Could you also give us the editor and package manager logs to have a bit more details?
    The logs can be found here: https://docs.unity3d.com/Manual/LogFiles.html

    Thank you