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Package Manager forever "Loading packages ..."

Discussion in 'Package Manager' started by Scotchee, Jan 30, 2019.

  1. maximeb_unity

    maximeb_unity

    Unity Technologies

    Joined:
    Mar 20, 2018
    Posts:
    189
    Hi @Hellshrekers ,

    The file that contains the most valuable information is the report file (located at
    /Library/Application Support/Unity/UnityPackageManagerDiagnostics/diagnostic_report_20190803-125619.txt
    in your case, according to the logs).
     
  2. maximeb_unity

    maximeb_unity

    Unity Technologies

    Joined:
    Mar 20, 2018
    Posts:
    189
    @buc,

    Are you still getting inconsistent package list results? I.e. getting different lists of packages if you restart the Editor.
     
  3. HunterAhlquist

    HunterAhlquist

    Joined:
    Oct 6, 2013
    Posts:
    10
    Hope this helps fix this, I need to have a project done by the end of September and this is hindering my progress.
     

    Attached Files:

  4. parthasarker3

    parthasarker3

    Joined:
    Nov 7, 2018
    Posts:
    2
    Going through this thread, I just fixed this issue! I searched for firewall in windows and went to "Allow an app to go through firewall" and then allowed private and public network for unity there.
     
    ajtracy300 and maximeb_unity like this.
  5. Bagazi

    Bagazi

    Joined:
    Apr 18, 2018
    Posts:
    215
    Now the site still be reachable? I cant open it..
     
  6. maximeb_unity

    maximeb_unity

    Unity Technologies

    Joined:
    Mar 20, 2018
    Posts:
    189
    That URL (http://download.packages.unity.com/) redirects to CDN servers hosting package files. It needs full URLs to files to be downloaded; the servers don't return any information if you just type in the root URL, which is why it seems not to be reachable, while it's just not usable with a browser.
     
  7. ajtracy300

    ajtracy300

    Joined:
    Mar 8, 2014
    Posts:
    2
    I disabled my firewall temporarily and this fixed it for me! It's strange that I had to disable it though, the version of unity I'm using currently is already white-listed with my firewall...
     
    479813005 likes this.
  8. maximeb_unity

    maximeb_unity

    Unity Technologies

    Joined:
    Mar 20, 2018
    Posts:
    189
    Depending on your firewall, you may need to configure it to whitelist
    UnityPackageManager(.exe, on Windows)
    as well. This executable is the one performing outgoing package requests, not Unity. Please refer to the Unity Manual for more details on the configuration in this case.
     
  9. vall_stria

    vall_stria

    Joined:
    Aug 25, 2013
    Posts:
    1
    Hello i got this problem too using unity 2019.1.8f1. me from indonesia any update?
     

    Attached Files:

  10. VGGD

    VGGD

    Joined:
    Dec 18, 2018
    Posts:
    2
    Hi there, I also encountered the same issues described before and ran the UPM Diagnostic software.

    It seems like I can't even connect to the UPM package repository, even though my proxy settings are set.
     

    Attached Files:

  11. maximeb_unity

    maximeb_unity

    Unity Technologies

    Joined:
    Mar 20, 2018
    Posts:
    189
    Hi @VGGD,

    The repo lists dubious entries - do I guess correctly that you changed some values for privacy reasons? To get personalized support without having to do this, I recommend reporting a bug (Help > Report a Bug) then attach the unmodified report and log to the issue.
     
  12. cassandraL

    cassandraL

    Unity Technologies

    Joined:
    Dec 7, 2017
    Posts:
    108
    Hi @vall_stria,
    It would be more helpful to get the report generated instead of the steps taken by the UPM Diagnostic software. Is it possible to get the report to better help you out?
     
  13. VGGD

    VGGD

    Joined:
    Dec 18, 2018
    Posts:
    2
    You guessed it right @maximeb_unity.

    I'll do that and keep you informed if anything gets solved.
     
  14. aaa2359369

    aaa2359369

    Joined:
    Apr 11, 2018
    Posts:
    1
    close the network connection before open the project,and reopen the network when you download the packages works for me :)
     
  15. mohsenz

    mohsenz

    Joined:
    Aug 10, 2016
    Posts:
    7
    Days ago I installed SteamVR asset, asked me to install it manually from package manager, after I tried, I faced many problems from connecting to package manager server, I change my unity to 2019 got the error and then back to 2018 2f and still, I have time out / server errors of package manager.
    I tried :
    @echo off
    set HTTP_PROXY=proxy-url
    set HTTPS_PROXY=proxy-url
    UNITY_NOPROXY=localhost,127.0.0.1

    but it just allows unity to open and then still I see the error in the editor.
    I disabled firewall and antivirus

    please, any suggestion, what should I do?
     
  16. Harrisonhough

    Harrisonhough

    Joined:
    May 13, 2014
    Posts:
    12
    Had this issue in 2019.2.9f1.

    To fix I reset the packages to default. Closed the Package Manager window and reopened.

    Hope it helps some people.
     
  17. levrandan

    levrandan

    Joined:
    Mar 13, 2019
    Posts:
    1
    Must add that going offline and opening the project helps. it shows you the list. All you need to do then is go online and download the package.
     
  18. BeyondTheWind

    BeyondTheWind

    Joined:
    Jul 8, 2018
    Posts:
    2
    I have a solution for loading forever:

    1.close unity
    2.disable internet connection
    3.open unity
    4.open Package Manager
    5.wait for a while and you will find all the packages show in the list
    6.enable your internet when you want to download some packages.

    Hope it can help someone.
     
  19. jkulmak

    jkulmak

    Joined:
    Nov 28, 2017
    Posts:
    1
    you saved me man, thanks:)
     
  20. saadali211

    saadali211

    Joined:
    Feb 17, 2017
    Posts:
    19
    I am using 2019.2.11 and it takes forever on loading packages thats annoying
     
  21. AlfieBooth

    AlfieBooth

    Joined:
    Dec 2, 2013
    Posts:
    20
    This worked for me... thank you.

    PAINFUL the hoops we jump through now.
     
  22. LeleUnity

    LeleUnity

    Joined:
    Jul 30, 2016
    Posts:
    92
    It hangs on Measuring the latency of UPM packacge API... I have deleted the manifest json, it still doesnt work! I am using the latest version on Unity.
     
  23. LeleUnity

    LeleUnity

    Joined:
    Jul 30, 2016
    Posts:
    92
    @samuelb_unity

    PLEASE HELP!
     

    Attached Files:

  24. UnityMaru

    UnityMaru

    Community Engagement Manager Unity Technologies

    Joined:
    Mar 16, 2016
    Posts:
    550
    I've let the team know so they should be able to respond with an update once they can.
     
unityunity