Package Manager forever "Loading packages ..."

I am facing the same issue with 2019.1.2f1. I ran the diagnosis on my windows. Attaching the report below. Package manager working nicely with 2018.2.21f1 though.

 

Hi unity technology guys!
Same problem from China！
The 2018.2 version works well, but the 2018.3 version demonstrates package loading all the time, even if I shut down the firewall!
The diag reports are as below.
I've run for two times, it seems the results are same as each other.
Hope this can help u guys, and u can fix this problem as soon as possible.
It's 3:10 am in China, and it's time to go to sleep!

Besides, I hope you can pay attention to Chinese users, I swear that China has the largest number of users. Hope u can release the Chinese version of the docs or something else.
Thank you!

 

Did run the script as well. Unity was loading packages infinitely in the background

 

I am in the 2019.1.0f2 version I was having the same problem, after deleting the Packages \ manifest.json file, shutting down the firewall and reopening the Unity everything returned to normal

 

Delete the .json file? Is that always working? I'm gonna try it right away
And where u from buddy?

 

I always work with myself and I'm in Brazil

 

Using 2019.1.3f1 & 2018.3.6f1, both having the package manager forever loading issue.
Attaching the report.

 

Same issue here.
I'm located in UAE

I used the version

2019.1

all minor versions. I run it on Windows 10 (Insider) updated to the latest.
Disabling the LAN network, made it work.

Here is the report:

Code (JavaScript):

1. 5 out of 6 checks passed:
2. [
3.   {
4.     "name": "UPM registry reachable",
5.     "description": "Make an HTTP request to the UPM package registry",
6.     "result": "PASS",
7.     "detail": "HTTP/1.1 200 OK\nServer: nginx\nDate: Mon, 27 May 2019 19:00:24 GMT\nConnection: close"
8.   },
9.   {
10.     "name": "Ping UPM registry",
11.     "description": "Measure the latency of the UPM package registry API",
12.     "result": "PASS",
13.     "detail": "11 pings made in 5.067 seconds\nAverage latency: 230.14 ms\nMinimum latency: 221.80 ms\nMaximum latency: 239.58 ms\nStandard deviation: 4.73"
14.   },
15.   {
16.     "name": "Ping UPM download",
17.     "description": "Measure the latency of the UPM package download endpoint",
18.     "result": "WARNING",
19.     "detail": "3 pings made in 5.292 seconds\nAverage latency: 305.67 ms\nMinimum latency: 301.04 ms\nMaximum latency: 314.61 ms\nStandard deviation: 7.75"
20.   },
21.   {
22.     "name": "UPM registry download speed",
23.     "description": "Test the Internet connection using the UPM package registry",
24.     "result": "PASS",
25.     "detail": "Measured speed to the UPM registry: 7.01 Megabits per second"
26.   },
27.   {
28.     "name": "Speedtest.net",
29.     "description": "Test the Internet connection using Speedtest.net",
30.     "result": "PASS",
31.     "detail": "Measured speed to the Speedtest.net server: 12.44 Megabits per second"
32.   },
33.   {
34.     "name": "HTTP proxy environment variables",
35.     "description": "Detect whether proxy-related environment variables are set (HTTP_PROXY, HTTPS_PROXY, ALL_PROXY, NO_PROXY, UNITY_PROXYSERVER, UNITY_NOPROXY)",
36.     "result": "PASS",
37.     "detail": "No proxy support has been configured through environment variables."
38.   }
39. ]

 

same problem here in China in 2019.1.1f1, got it to work after setting HTTP proxy for unity hub.
My guess is that this is a network connection problem. Unity package manager is a command line tool so it won't work with the global mode of my proxy software.

 

Search All Packages took ages and never finished, and I had to cancel it after almost 7 minutes.
Cancelled after 437.3064121 seconds

Search One Package:
Completed 169 requests in 690.1666702 seconds

Also not sure if this is helpful, but I tried pinging few of the domains that are accessed by Unity:

Here are the results:

Code (Boo):

1.  
2. Pinging bintray.com [75.126.118.184] with 32 bytes of data:
3. Request timed out.
4. Request timed out.
5. Request timed out.
6. Request timed out.
7.  
8. Ping statistics for 75.126.118.184:
9.     Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
10.  
11. C:\Users\Nour>ping download.packages.unity.com
12.  
13. Pinging dl.bintray.com [52.24.57.79] with 32 bytes of data:
14. Request timed out.
15. Request timed out.
16. Request timed out.
17. Request timed out.
18.  
19. Ping statistics for 52.24.57.79:
20.     Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
21.  
22. C:\Users\Nour>ping dl.bintray.com
23.  
24. Pinging dl.bintray.com [52.24.57.79] with 32 bytes of data:
25. Request timed out.
26. Request timed out.
27. Request timed out.
28. Request timed out.
29.  
30. Ping statistics for 52.24.57.79:
31.     Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
32.  
33. C:\Users\Nour>ping api.bintray.com
34.  
35. Pinging bintray.com [75.126.118.184] with 32 bytes of data:
36. Request timed out.
37. Request timed out.
38. Request timed out.
39. Request timed out.
40.  
41. Ping statistics for 75.126.118.184:
42.     Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
43.  
44. C:\Users\Nour>ping akamai.bintray.com
45.  
46. Pinging e10390.b.akamaiedge.net [23.208.212.128] with 32 bytes of data:
47. Reply from 23.208.212.128: bytes=32 time=5ms TTL=60
48. Reply from 23.208.212.128: bytes=32 time=4ms TTL=60
49. Reply from 23.208.212.128: bytes=32 time=4ms TTL=60
50. Reply from 23.208.212.128: bytes=32 time=4ms TTL=60
51.  
52. Ping statistics for 23.208.212.128:
53.     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
54. Approximate round trip times in milli-seconds:
55.     Minimum = 4ms, Maximum = 5ms, Average = 4ms
56.  

 

its a network problem, if anything forcing your network IP to change it will stop the package manager job!

 

This is definitely a network problem. I was looking for a problem with ProBuilder and disconnecting my router fixed it all for me..
https://forum.unity.com/threads/solved-probuilder-is-missing-in-package-manager.690673/

Hope this helps...

 

@benoitv_unity any update?

 

Sending the Diagnostic and what I assume is the normal UPM log created when you make a pull with the UPM per se. Something funny I noticed is that it's throwing an error while searching for compatibility with version 2018.3.2018.3.4f1 which doesn't exist.
Unity: 2019.1.0f2
OS : MacOS Mojave 10.14.3 (18D109) Macbook Pro (15-inch, 2017)
From Puerto Rico

 

can't open sprite editor in unity 2019.3, says to download 2D Sprite package from package manager, i try to do this and its not in package manager, also package manager just loads all the time. having to revert back to unity 2018

 

Unity 2019.1.7f1 [Windows 10, up-to-date build]. My Package Manager loads for 20 seconds then stops, and doesn't show any more packages to add. I have tried ticking "Show Preview Packages" and "Show Dependencies" on and off. All that I see are the half-dozen packages I set up before, but none of the other packages that I should be able to optionally apply to my project. This occurs a lot and it's just luck whether or not it works.

 

I have the same problem with 2019.1.9f1

 

compared my list to others and it seems like i am not getting all the packages....
tried all kind of recommendations made from discord.... removed folders, reinstalled latest version of unity, same result

could this be at your end?

Thanks.

 

Thank you for your reply.... i gave it some more time and tried some more suggestions, but things have not changed...

This is what i am getting on most of my projects, the content appears to change now and then, i am uncertain...
Others seem to be getting a lot more items?

 

added them

 

note that i started noticing this with 2018.4.4f1

at some point i completely uninstalled unity and removed as many unity related folders i could find across my system including the ones in my project, then i installed the newest unity version

 

all projects i have have these issues, including new ones

 

here you go

 

well, i never get any errors(in the editor), i just dont seem to get the full list of packages

 

sure, its not a big problem for me... appreciate all your investigation time...

 

it's so weird - I'm using unity 2018.3.3, it had the same issue
I connected the ethernet cable ( it used to be over wifi), and it works now

 

I had same problem in Unity 2019.1.11f1 . But TestUpmSearch.cs helped. I clicked "Search All Packages" and after 80 secs (see console log on pic) packages list updated.

I tryed to install 2d sprite shape but get an error (see console log on pic) and tryed one more time and it worked and i update package list again by "Search All Packages".
After reopening project i have endless loading packages (see another pic)


When i tryed "Search All Packages" i wait 612 (when do invent caps lock for digits?) secs


Then i reopened angain and open package manager and wait more than 15 mins and packages list updated.
Sooooo there is a problem and there isn't problem because of after 15 mins it loaded but icon loading packages didn't disapear.
In Unity 2018.2.21f1 packages list load instatly. sooo there is problem in unity Unity 2019.1.11f1 and 2018.3.some version also.
And i know that i'm bad in English. I'm from Russia if it does matter

 

Is there a way to search/browse and install needed packages manually? Even the info about how the links to the packages are created would be helpful.

I've tested all the suggestions from different forum threads and a bunch of editor-versions, but without success. Loading the packages takes very long and only some additional packages are listed and always the needed ones are missing. When updating an installed package, I get often a timeout, but sometimes after several tries it is successful to update, but never to show the full package list.

Then I've installed the pretty old 2018.1.9f2 for a quick test and all the packages are listed almost instantly. So whatever was changed in the package manager, the robustness and tolerance to the nature of an internet connection (although it is a highspeed connection) are gone.

 

I'm using Unity 2018.3.14f1, I've got the same problem, but some I got it fixed. I just disabled network connection and turned it back again while the package manager is opened, then boom the package manager load.

Hope it helps...

 

EDIT:
I'm using Unity 2018.3.14f1, I've got the same problem, but somehow I got it fixed. I just disabled network connection and turned it back again while the package manager is opened, then boom the package manager load.

Hope it helps...

 

Thank you for your respond. I've tried it, but without success.

Then I've used the menu for solving network-problems and selected the option to connect to a special site or folder and entered here the link found on this forum:
https://download.packages.unity.com/com.unity.probuilder/-/com.unity.probuilder-4.0.3.tgz

The result on the first try was: The resource is online but doesn't respond to connection attempts on port 443.
In order to paste some of the detailed info here, I've tried it again several times, but the message was every time "Couldn't determine the problem" (the language on the system is not english, so I've translated to catch the content/meaning, but it is not the exact text shown).

The problem itself seems to be very sporadic. As an example: selecting one of the shown packages to update results often in a timeout. But trying often enough can result in an success. Retrieving the list seems to take more time and never results in the full list, but always the same additional packages are shown.

 

Update: Today the version 2019.2.0f1 came out and of course I've tested it.
The good thing: a lot more packages are shown and for those who searched for ProBuilder, it is included in this list.
But the FBX-Exporter (which I've searched for to install) is not shown in the list, even after several tries.
When the list was realy short, it was pretty obvious that there were missing a bunch of packages. Now with the rather long list, I'm not sure if the FBX-Exporter has been removed from the package manager? At least, I haven't found any info about it.

How can you install FBX-Exporter manually? In the package manager, there is a button to install a package from disk. But how can you download it?

 

Thank you(!) for having an eye on this @maximeb_unity .

No, none of this. Just a simple, plain connection.

How can this be checked?

 

the output is:

Last-Modified: Wed, 03 Apr 2019 12:11:25 GMT
ETag: "91400b5ff60bc9905ebb4aba83012c33"
x-goog-generation: 1554293485553959
x-goog-metageneration: 2
x-goog-stored-content-encoding: identity
x-goog-stored-content-length: 8658277
Content-Type: application/octet-stream
x-goog-hash: crc32c=MD3Omw==
x-goog-hash: md5=kUALX/YLyZBeu0q6gwEsMw==
x-goog-storage-class: MULTI_REGIONAL
Accept-Ranges: bytes
Content-Length: 8658277
Server: UploadServer
Cache-Control: public, max-age=3600
Expires: Fri, 02 Aug 2019 11:45:11 GMT
Date: Fri, 02 Aug 2019 10:45:11 GMT
Connection: keep-alive

 

maximeb, thank you for your help.

Here is the translated output:
Pinging e16987.d.akamaiedge.net [95.101.152.69] with 32 bytes of data:
Reply from 95.101.152.69: Bytes=32 time=19ms TTL=60
Reply from 95.101.152.69: Bytes=32 time=19ms TTL=60
Reply from 95.101.152.69: Bytes=32 time=19ms TTL=60
Reply from 95.101.152.69: Bytes=32 time=19ms TTL=60

Ping statistics for 95.101.152.69:
Packets: Sent = 4, Received = 4, Lost = 0
(0% loss),
Approximate round trip times in mili-seconds:
Minimum = 19ms, Maximum = 19ms, Average = 19ms


I'm connecting from bavaria.

 

I'm on 2019.2.0f1 and I am having the same issue. Here is my log from that one utility if that's still relevant.