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Question Organization shows up in Unity Version Control, but not Plastic SCM

Discussion in 'Unity Version Control' started by sharonj731, May 29, 2023.

  1. sharonj731

    sharonj731

    Joined:
    Jun 10, 2018
    Posts:
    8

    I am the admin of an organization (with one user), and this is reflected in the Unity Dashboard. However, from the Plastic Dashboard, it says "You don't belong to any organization yet." When I try to go into the Plastic Dashboard it leads me back to Unity Dashboard.

    I searched the forum about this and saw that another person with the exact same problem (a year ago) was referred to support@plasticscm.com.

    Is that email still where to go for support for this particular issue?
     
    sharonj731, May 29, 2023
    #1

  2. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    847
    Hi, the email email for opening tickets regarding Plastic SCM / Unity Version Control is:
    devops-vcs-support@unity3d.com.

    Did you buy the subscription via plasticscm.com or the Unity dashboard?
     
    carlosalba1985, May 29, 2023
    #2

  3. sharonj731

    sharonj731

    Joined:
    Jun 10, 2018
    Posts:
    8
    This is resolved. Got a response from ticket. Thank you!
     
    sharonj731, May 31, 2023
    #3