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Bug Organization role "User" does not have access to all organisation projects

Discussion in 'Unity Gaming Services General Discussion' started by thibouf, Aug 20, 2021.

  1. thibouf

    thibouf

    Joined:
    Mar 17, 2017
    Posts:
    103
    When a member is added to the organization with "User" role, he does not have access to any project. The only way I have found is to go to each project to add the member . Which is quite a pain when we have a lot of projects ...
    The behavior is different for Managers that can access to all project immediately but have too much permission to be given to everyone.

    There should be a way to quickly give access to all project (existing and future) to a member with the User role .
     
  2. joonarahko

    joonarahko

    Unity Technologies

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    Jul 9, 2018
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    Hey Thibouf and I am sorry to hear that you were having issues with giving access to your members. I fully empathize with the frustration.

    Today there are two ways to assign users to your projects. On Unity Id and on Unity Dashboard. Organization wide permissions are currently managed on Unity Id where as project specific permissions are managed on Unity Dashboard. This is obviously less than optimal, but fixing this is on our radar.

    If you want to give users access to all of the projects under an organization, the easiest way to do this is on Unity Id where you can open Members & Groups under your organization and invite people into your organization as user, manager, or owner (manager & owner for edit access). Link to Unity Id https://id.unity.com/en/organizations. One caveat here is that you will need to ask your users to logout and login on the dashboard for the organization to show up on the list of available organizations.

    I am happy to let you know that we have a team working on making big improvements to the role and access controls. I cannot unfortunately say when these updates will be released, but alleviating customer pain here is at the top of our list of priorities.

    Best regards and have a great weekend,
    Joona
     
  3. thibouf

    thibouf

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    Thank you for the answer, I am glad you are working to improve the experience.

    However :
    That is the way I was doing it, but I as said in my previous post, this does not work if we add a member as user. (The member is not added to all projects, and we have to manually assign in every project) Your answer seems to prove that it is a bug ;-)
     
  4. joonarahko

    joonarahko

    Unity Technologies

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    When you are referring to users not getting access, are you referring to the editor project / hub or the dashboard? These unfortunately work differently in regard to roles (which is something that we also plan on addressing).
     
  5. thibouf

    thibouf

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    Mar 17, 2017
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    I am referring the dashboard (for exemple to see Could Builds or Monetization).

    When you go to Settings / Project Members , the member of the organization with the User role are not added automatically to the project. You have to add them manually.
     
  6. GershUnity

    GershUnity

    Unity Technologies

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    Oct 27, 2013
    Posts:
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    Hi Thibouf, sorry for the confusion.There is some inconsistency in this area.

    In Monetization a “user” in an org will have access to all project by default, in Cloud Build, a user with a “user” role will need to be added to the project explicitly.

    We will be working to fix these inconsistencies.
     
  7. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

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    May 2, 2017
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    For security, only Manager or Owner can see monetization information or enable Unity services.
     
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