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Bug OpenXR - Valve Index - Controllers missing (no device)

Discussion in 'VR' started by kalineh, Mar 17, 2023.

  1. kalineh

    kalineh

    Joined:
    Dec 23, 2015
    Posts:
    241
    We are getting reports from users of valve index players having an issue where there are no controllers present. We aren't sure what's different since most players have no issues. We iterate through all the devices and print out what the system reports, and there are just no controllers being reported. It's probably only 1 in 250~ users, so it's not very common. They all report that the controllers have no issues in any other game.

    Anyone seen this, or have any idea whats going on?

    Code (CSharp):
    1. Device Name: HeadTrackingOpenXR
    2. Device Display Name: Head Tracking - OpenXR
    3. Headset OpenXR Name: SteamVR/OpenXR : lighthouse
    4. OpenXR: device 0: Head Tracking - OpenXR
    5. OpenXR: node Head found x1
    6. OpenXR: node Head-0: Head Tracking - OpenXR
    7. OpenXR: node LeftHand found x0
    8. OpenXR: node RightHand found x0
    9. OpenXR: node TrackingReference found x0
    10. OpenXR: node HardwareTracker found x0
    11. OpenXR: found 1 hmds
    12. OpenXR: hmd 0: CameraPose (device: XRInputV1::OpenXR::HeadTrackingOpenXR:/HeadTrackingOpenXR, valid: False)
     
  2. kalineh

    kalineh

    Joined:
    Dec 23, 2015
    Posts:
    241