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Not getting paid for my ads

Discussion in 'Unity Ads' started by WilliamDaniels, Jun 23, 2018.

  1. WilliamDaniels

    WilliamDaniels

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    May 27, 2018
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    33
    Hi, i have a game with ads, i just looked on my analytics for ios and it says i have 6500 impressions.

    So i go on unity ads dashboard and It says ive earnt $0.00 for that day and every day. Does it just take like a week to update?
     
    Last edited: Jun 27, 2018
  2. Carwashh

    Carwashh

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    Jul 28, 2012
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    Double check you've got the correct Team showing, due to all the changes Unity has done (swapping between asset store packages to the services panel, merging separate services into 1 account) I've ended up with two teams and two games on those teams (1 team showing analytics and the other showing Ad revenue)
     
  3. WilliamDaniels

    WilliamDaniels

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    Im not too sure what a team is, im just a solo developer but im on overview for revenue, it says total revenue.
     
  4. rasmus-unity

    rasmus-unity

    Unity Technologies

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    Aug 15, 2014
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    Hi, sorry for delay. Checked your statistics (games "Ragdoll Ninja" and "Water Drop Adventures", right?), however couldn't see anything close to 6500 users any days. Please double-check your numbers, and in case 6500 DAU is correct, please contact us at unityads-support@unity3d.com

    Thanks,
    Rasmus
     
  5. Carwashh

    Carwashh

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    I'm a solo dev too, but the naming convention for what your profile(?) is in the Unit services is a 'team'. Top right of the Unity dashboard.. probably shows either your account name (WilliamDaniels) or your Dev name if you set it up.
     
  6. WilliamDaniels

    WilliamDaniels

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    Hi rasmus, thanks for your response, thats right although i wasnt counting ragdoll ninja as its just released. I think ios and unity have different meanings for whats considered an impression. I did email the ads team and they said it wont update properly until i have a steady number of impressions of a few thousand or so. Below is the screenshot that i got the 6500 impressions from, it was from IOS analytics.

    Edit: in the first post i meant 6500 total (exacly 6325) doesnt matter too much anyway

     
  7. zworp

    zworp

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    Aug 13, 2014
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    That number is how many times your app icon was visible in any listings in the store, it does not mean downloads or even store page visits.
     
  8. WilliamDaniels

    WilliamDaniels

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    May 27, 2018
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    Oh that makes alot more sense. I got confused because they called it impressions. Thankyou for letting me know