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Question No response for Months from Unity support, Tickets are in open state

Discussion in 'Unity Ads & User Acquisition' started by pgspace, Mar 5, 2023.

  1. pgspace

    pgspace

    Joined:
    Jun 7, 2017
    Posts:
    5
    I have been following up unity ads for months now and my tickets remain open with no response. Could someone please tell me how I can get addressed from them?

    upload_2023-3-5_12-19-10.png upload_2023-3-5_12-19-30.png
     

    Attached Files:

    pgspace, Mar 5, 2023
    #1

  2. Unity-Boon

    Unity-Boon

    Unity Technologies

    Joined:
    Jan 18, 2017
    Posts:
    135
    Your ticket has been passed to the Finance team for further action. Please note that it will take some time for the Finance team to investigate and process your case.
     
    Unity-Boon, Mar 9, 2023
    #2