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Question No organization yet?

Discussion in 'Unity Version Control' started by superFAST2022, Sep 30, 2023.

  1. superFAST2022

    superFAST2022

    Joined:
    Jul 15, 2017
    Posts:
    20
    I was using Plastic in the past, and I am trying to set it up on a new project in 2022.3. I get an error in the console about 'Unknown user' and so I downloaded the Mac client. I am able to sign in with my Unity ID but it says "No organization yet" and the button to create one just takes me to the Dev ops page with no way to add anything. "No Unity Version Control organization yet You need a UVCS organization to start working with repositories." I get the same Unknown user error in my old project that I was using Plastic with previously.
     
  2. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    799
  3. superFAST2022

    superFAST2022

    Joined:
    Jul 15, 2017
    Posts:
    20
    mathiasahrens likes this.
  4. JeffreyBennett

    JeffreyBennett

    Joined:
    May 18, 2017
    Posts:
    22
    Same Issue here. It does not appear possible to create a Unity Version Control organization that can be linked to the project.

    There are multiple websites and multiple account configurations needed to set up Unity Version Control, and my team and I are not able to get it to work. My team member cannot get the Hub (Version 3.5.2) to find a remote project that I have created and attempted to set up for version control collaboration.

    It appears you need all of the following to use Unity Version Control:
    • Unity ID
    • Unity Project ID (Seen in both the Unity Dashboard online and in Unity Editor Project Settings > Services)
    • Unity Organization
    • Unity Version Control Organization

    The Unity Version Control Organization page at https://dashboard.unity3d.com/devops/organizations/IDNUMBER/plastic-scm/organizations shows the message

    No Unity Version Control organization yet

    You need a UVCS organization to start working with repositories

    However there it offers no option, button, or link to create one, nor to attach the project to an existing organization.

    On the other hand, the page at https://service-store.unity.com/your-info does show the organization, but says that the organization already has the Unity Version Control product!?!?

    So if the organization has the product, why does the product say it has no organization?
     
  5. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    799
    Hi @JeffreyBennett, can you open a ticket at devops-vcs-support@unity3d.com?
    Please let us know your email and organization name.

    Have you already created a UVCS organization (not a Unity organization)?
    https://unity.com/solutions/version-control --> Start for free.

    I'm guessing if you could have a DevOps subscription but you may not have yet created the UVCS organization.