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Resolved No Game ID in the dashboard [solved]

Discussion in 'Unity Gaming Services General Discussion' started by Guillogika, Aug 18, 2020.

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  1. Guillogika

    Guillogika

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    Hi,

    I am set as "owner" on a client's Unity project. Is there any reason why the Project Settings would look like that? (no Game IDs, no App Store Compliance etc.). Also the dashboard says Unity Ads service is active but I cannot edit the placements (when I click there I get back to the overview page)

    upload_2020-8-18_11-52-4.png

    Note: I can't enable it in the Services window in the editor because of the absence of IDs there (and I believe I am not supposed to put 0 or some nonsense there).
    upload_2020-8-18_14-15-52.png
     

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    Last edited: Aug 18, 2020
  2. Guillogika

    Guillogika

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    Alright well if anyone is in this situation: the operate dashboard was actually not activated.
    I had to ask to become "manager" inside the organization (not the project), doing this I then had an "activate operate dashboard" button on the Operate/Overview page which I didn't have before. By activating the dashboard the game IDs etc. were generated and I could enable Unity Ads from the editor with no problem.

    It was really unclear to me that the operate dashboard needed activation (in particular as the Develop Overview was saying that this project uses Unity Ads correctly).
     
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  3. jyhyuany

    jyhyuany

    Unity Technologies

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    Aug 5, 2020
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    Hello Guillogika,
    I am glad you were able to resolve this issue yourself quickly, and appreciate you posting your experience on this forum.
    While the Dashboard has undergone numerous changes since your original post, your feedback has been received as we continue to improve the clarity and overall experience for our users.
    Thanks!
     
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  4. Lumpazy

    Lumpazy

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    Apr 24, 2018
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    is there a guide somewhere ?
    I can't find the necessary settings in the organization.
    How can i become a manager ?
    currently i'm 'just' the owner

    Edit :: ahh well i found it... the layout has changed :) :) --- nothing is on the top, the game ids for apple and google (7 digits) are now further below.
    to the owner everything is displayed as well. so i did not need to become a manager, which is likely not possible since i'm the ower ? - fortunately not an issue anymore
     
    Last edited: Jul 15, 2021
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  5. JeffDUnity3D

    JeffDUnity3D

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    Owner includes Manager role
     
  6. shubhamagrawal08642

    shubhamagrawal08642

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    i cannot add game id in facebook.
    its coming unable to claim app id
     
  7. JeffDUnity3D

    JeffDUnity3D

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    This looks to be a separate issue, not related to the Unity dashboard. You will likely want to contact Facebook support based on your post.
     
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