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No crashes from the testflight build for ios 13

Discussion in 'Unity Cloud Diagnostics' started by averin, Sep 2, 2020.

  1. averin

    averin

    Joined:
    Dec 17, 2014
    Posts:
    10
    Unity 2018.4.16f
    When checking the display of crashes in the dashboard.unity3d I don't see crashes (Cloud Diagnostics > Crashes & Exceptions) from IOS 13 devices.
    I check builds from testflight only.
    I can see crashes for IOS < 13. I see exceptions for all IOS versions.
    I see ios13 (and only ios13) crashes in appstoreconnect, but not in unity dashboard.
    Device setting "share with app developers" is enabled.
    I also checked using crash in the native function and unity (UnityEngine.Diagnostics.Utils.ForceCrash)

    Can this be related to reports in appstoreconnect? For appstoreconnect only reports from testers using iOS 13 and later are included.

    Please suggest directions for finding a solution
     
  2. averin

    averin

    Joined:
    Dec 17, 2014
    Posts:
    10
    Update: lastReport is empty.
    I see the following logs on the device:

    CrashReporter: Could not parse crash report: Crash report is missing Signal Information section
    ...
    CrashReporter: failed to init crash report
    CrashReporter: failed to init crash report
    CrashReporter: failed to init crash report
    Sandbox: 3 duplicate reports for clockmaker deny(2) file-test-existence /private/etc/localtime
    Sandbox: clockmaker(1778) deny(2) file-test-existence /bin/bash
    CrashReporter: failed to init crash report
     
  3. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @averin, I've logged this so that the developer for Crash Reporting can investigate it further, but they are on leave until November at the moment. I'm sorry for the delay but we will look into this as soon as we're able.
     
  4. averin

    averin

    Joined:
    Dec 17, 2014
    Posts:
    10
    After upgrading to Unity2018.4.27 the problem is still relevant
     
  5. averin

    averin

    Joined:
    Dec 17, 2014
    Posts:
    10
    Are there any suggestions what is wrong with crash-logs of my game?