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new users, unity dash vs. google play console

Discussion in 'Unity Analytics' started by cephalo2, Apr 21, 2019.

  1. cephalo2

    cephalo2

    Joined:
    Feb 25, 2016
    Posts:
    263
    For the past few days, the Unity dashboard says I have 57 new users, while the google play console says I have 18 installs. My csv data from Unity says 13 ad requests. Where does that 57 new users number come from?
     
  2. Antony-Blackett

    Antony-Blackett

    Joined:
    Feb 15, 2011
    Posts:
    1,778
    It's possible people are not downloading your app from the play store. There are many apk download sites that upload everything that goes live on the play store.
     
  3. cephalo2

    cephalo2

    Joined:
    Feb 25, 2016
    Posts:
    263
    Is it common for people to install and then never play? Like ten times more common than actually starting the app?

    Perhaps these new customers are just those apk sites?
     
  4. JeffDUnity3D

    JeffDUnity3D

    Joined:
    May 2, 2017
    Posts:
    14,446
    Users who delete and reinstall will be counted twice also. Piracy is definitely possible here. We only count users that actually play the app, and we don't count actual downloads.