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New Unity collab / team licencing. Plus licences must be for one organisation?

Discussion in 'Unity Collaborate' started by sandbaydev, Jan 15, 2018.

  1. sandbaydev

    sandbaydev

    Joined:
    Aug 9, 2013
    Posts:
    62
    I've been using Unity Collab for some months now. I have 2 different projects with 2 different people (one has Plus, one has Personal licence). Some months back I tested Collab with one another person C (who had plus licence he bought for him). I found Collab very straightforward and simple and easy to use for small team work.

    I currently own Plus licence.

    Is it really so that since Jan 9th, I cannot use Collab with these people any more?

    If I understood right via Unity support chat, it seems that if I want to use Collab with these 3 people, I would need to purchase 3 Plus licences for my organisation and then assign seats to these folks. It doesn't matter that they already have Plus licences. Is that correct?

    If an artist works with 3 different companies, does it mean each of those companies must purchase licence for the artist to collaborate with them?

    Now, to my main question that I would like to get yes/no answer:
    I have Plus licence in my organisation + my buddy has Plus licence in his different organisation.
    Can we use Collab together?

    (If yes, then how to setup it?)
    (If no, is the only way for us to use Collab for me to purchase additional seat in my organisation?)

    Thank you.
     
  2. hippocoder

    hippocoder

    Digital Ape Moderator

    Joined:
    Apr 11, 2010
    Posts:
    22,244
    It should also be clarified that collab can be purchased for personal separately, so where does the actual mixed licensing begin and collab issues end?

    I agree its quite confusing.
     
  3. johng_unity

    johng_unity

    Unity Technologies

    Joined:
    Nov 5, 2015
    Posts:
    95
    Hi @sandbaydev -

    Hopefully I can answer your questions and clarify here.

    Independently from Collaborate, Unity's Terms of Service state "You may not combine or integrate Your Project Content developed with one tier of Unity Software (e.g., Unity Personal) simultaneously with any of Your Project Content that you develop with another tier (e.g., Unity Plus or Unity Pro)."

    However, if you would like to use Unity Collaborate with someone that already has a Plus license, that should be fine. With your Plus subscription, you have Unity Teams Advanced. 1 seat is given to you via your "Unity Plus with Unity Teams Advanced" subscription and you have 3 additional seats given to you via the Unity Teams Basic subscription (as seen in the https://id.unity.com portal). You can assign those seats to anyone and you'll be able to collaborate with them. I understand that this is a little confusing in the https://id.unity.com portal and we're working on cleaning up the messaging around it. But to be clear, everyone in your organization will have access to Unity Teams Advanced.

    If you have any additional questions/problems, feel free to send them collabsupport@unity3d.com and we'll address them.
     
    Last edited: Jan 15, 2018
    sandbaydev likes this.
  4. sandbaydev

    sandbaydev

    Joined:
    Aug 9, 2013
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    Thanks @johng_unity - that answers my question.

    Regarding terms of service: when I purchase content from asset store that was created with Personal or Pro edition, how can I make sure I don't break the terms of the service by combining the content to project I develop using Plus edition?
     
  5. johng_unity

    johng_unity

    Unity Technologies

    Joined:
    Nov 5, 2015
    Posts:
    95
    Hi @sandbaydev -- that's a good question that I do not currently have the answer for. I'll look into this but probably won't be able to get back to you with an answer until tomorrow or the day after.
     
    sandbaydev likes this.
  6. sandbaydev

    sandbaydev

    Joined:
    Aug 9, 2013
    Posts:
    62
    Actually, it's fine. This is Collab forum. I can ask about licencing via support or other forums. I think it's beyond scope of this topic :)

    Either way, I now know how to get Collab to work (depending on project: personal+team licences or with everybody having plus licences). And that's what I wanted to know. Thank you very much for great product and support.
     
  7. Vern_Shurtz

    Vern_Shurtz

    Joined:
    Mar 6, 2009
    Posts:
    248
    This is a bit confusing. I just assigned a user with Unity Pro subscription just like I have to a Teams Basic seat. Doesn't that limit us to the 1 gig cloud storage instead of Advanced having 25 gig?
     
  8. johng_unity

    johng_unity

    Unity Technologies

    Joined:
    Nov 5, 2015
    Posts:
    95
    Hi @Vern_Shurtz --- apologies for the confusion. It does not limit you to 1GB. Because you have a Unity Pro subscription, your organization will have 25GB for all users in the organization that have a seat. We're working on making that more clear.
     
  9. Vern_Shurtz

    Vern_Shurtz

    Joined:
    Mar 6, 2009
    Posts:
    248
    Thanks for the response. I think we are set..
     
  10. Wonger30

    Wonger30

    Joined:
    Apr 9, 2013
    Posts:
    1
    Hi @johng_unity -

    So I'm working on a project with a few different developers. We've given ownership of the project to the Organization with the most Users, and they all have Pro licenses. I also have a Pro license, but I have to use one of their 3 Basic seats to access Unity Teams because all their Pro seats are taken by their team.

    What happens when we want add more people who bring their own Pro licences? When we run out of the 3 Basic seats is there no way to use our own Pro seats without counting against the Project Organization's seat count? Not everyone works for the same Organization (so the licenses are owned separately), but we are all trying to collaborate on the same project.
     
    BoaNeo and sstrong like this.
  11. BoaNeo

    BoaNeo

    Joined:
    Feb 21, 2013
    Posts:
    33
    Maybe I'm stupid, or just *really* slow, but I had this discussion with Unity support a while back and walked away with the understanding that the only way this works is if all users on a project have active subscriptions of the same "level" (I.e. Plus or Pro) and these subscriptions are all owned by *the same* organisation...

    I.e. it will *not* work for two independent developers who both have individual UnityPlus subs with AdvancedTeams. Even though between them they have 6 Team seats and 2 Plus seats, they will not be able to use Collaborate on the same project unless one of them buys an additional Plus seat for the other.

    I explicitly asked if this meant that I, as an independent consultant, would have to ask all my customers to purchase a PLUS or PRO license for me even though I already have one, and was told "Yes".

    So, can any of you Unity peepz please either verify that this is how the system works, or provide an accurate explanation of how to go about assigning seats, because I cannot figure it out.
     
  12. johng_unity

    johng_unity

    Unity Technologies

    Joined:
    Nov 5, 2015
    Posts:
    95
    Hi @BoaNeo -

    Apologies for the confusion on this matter. Hopefully, I can clear it up.

    Independently from Collaborate, Unity's Terms of Service state "You may not combine or integrate Your Project Content developed with one tier of Unity Software (e.g., Unity Personal) simultaneously with any of Your Project Content that you develop with another tier (e.g., Unity Plus or Unity Pro)." The complete terms of service are here: https://unity3d.com/legal/terms-of-service

    So, if you're using Plus, you should be collaborating with other users that have Plus.

    However, you do not need to have your Unity Plus seat in the same organization as your collaborators. So, let's say you are an independent developer using Plus and are invited to work on a Collaborate project in Org X. You need to be assigned a Unity Teams seat in Org X so that you can Collaborate in that organization, but do not need to be assigned a Plus seat in Org X.

    Let me know if you have additional questions,