Bug New package versions are shown as downloaded but I have never downloaded them.

Since Unity 2020.1.15f1, the Package Manager shows me new versions of packages, but I cannot download them because it appears to me as already downloaded.
But I have not downloaded these new versions and the file is still displayed on my hard drive with the old date and content.
This is also the case in Unity 2020.1.16f1.

Here is a screenshot of the Package Manager, the file on the hard drive in Explorer and the opened file in an editor with the version number in the JSON part.


This only affects the packages from the Asset Store, not those from Unity. I can still download new versions of packages from Unity.

 

Same problem, version 2020.1.16f1

 

Same problem here, Unity v2020.1.16 and v2019.4.16

 

I've noticed problems with these 3 assets:

• Odin - Inspector and Serializer (PM reported I already have version 3.0.2 though I never updated it. When tried to import it I got version 3.0.1 again. After few attempts I had to download and manually import this plugin)
• Lean Pool (PR reports I have v1.3.1. When trying to import nothing changes in the project)
• Modern Procedural UI Kit (MP reports I have v0.96.0 and doesn't allow update, though I have v0.95)

Unity 2020.1.16 currently. Though I notices same problems from v2020.1.14 I think

 

It definitely also affects packages whose content has been changed and not only "bumped" if I check the changelogs.



I also sorted the packages according to update date and I could no longer download an update for all the packages above the "ANIMALS FULL PACK" package.
I couldn't update a single package since Unity 3D version 2020.1.16f1

 

Same here... last date I was able to download an update was November 12, 2020. I'm running 2020.1.16f1, but also occured in about last 2 versions.
Here is a list of about half the updates it says I have the latest version but I did not download:

 

Also, maybe not hard evidence, but I imported Peek v1.3.2 that PM claims I have updated, when I check the version in Peek it only reports version 1.2.0. So how to now get the latest update to import? Do I delete the download from asset store directory then download fresh again?

 

ok, yes, I deleted asset from hard drive then PM let me download the fresh version and import is now up to date.

 

Can confirm this is also happening to me on Unity 2020.1.16f1, and is extremely annoying.

 

I submitted a bug report.
The case number is 1298335

 

Any news about this? I can't update any asset from the Package Manager as it still reports that I have newest versions of everything though there are now at least 5 of them I didn't update

 

Also experiencing this. Can't update any Opsive packages.

Can we please get better regression testing for the package manager? This is a big one and shouldn't have gotten through.

 

Hey there,

I can see that the bug report is there and assigned to the team so they'll respond within the report once they have an update.

 

I'm also having the same problem and I've just tried with the new tech release...
Unity 2020.2.1f1 + HDRP 10.2.2
e.g. Asset 'R.A.M.2019 - River Auto Material' - states the latest download is v1.4.4
- but when I check the available files for import, compared to those listed in the package on the asset store, there are not HD10.2 files - i.e. this is NOT the v1.4.4. latest version...
I updated to the latest tech release as that's meant to fix asset store problems, but it doesn't help.

i.e. The asset version listed in package manager, is NOT the same as the one that gets imported.
I'm unable to import the latest asset versions :/

 

Bug present in 2020.1.17f1 too. I just saw it when I didn't get the new files changed today by the author of the asset, "Meadow Environment - Dynamic Nature". Asset version in Asset store: 2.3.4, Package Manager report 2.3.4, but file has not been changed since May and some update files that I need to update shaders for URP are still only for 7.2, even though the author have added for 10.2 today.

Same as previous writer, unable to import the latest version. :/

 

@andersma @Waterlane As a workaround, you can manually delete the asset in the assets folder of your file system and download it again through Asset Manager to get the latest versions of the assets.
The location of the asset folder in Windows is "C:\Users\*username*\AppData\Roaming\Unity\Asset Store-5.x\*plugin_developer*\*plugin_name*.unitypackage".
I do not know whether the folder Asset Store 5.x is called the same with you, or whether it only comes from the updates since Unity 5.

[EDIT] I found the latest locations in the Unity3D Documentation: https://docs.unity3d.com/2020.2/Documentation/Manual/AssetPackages.html

macOS: ~/Library/Unity/Asset Store
Windows: C:\Users\accountName\AppData\Roaming\Unity\Asset Store

 

@supitaUnity - I just uploaded a package, and definitely updated the version number. The new version shows on the asset store. The Package Manager thinks it's already downloaded - but it's not. Hitting the import button imports the old version that is downloaded.

 

With the release of Unity 2020.2 breaking some of our stuff we pushed a massive update before christmas.

Now we are getting people having a go at us for not insta supporting it, despite the fact that we have, and I know other publishers are all having the same problem.

This issue has resulted in a whole lot of unnecessary support requests for publishers, and a whole lot of angst for our customers.

Let's hope it is resolved quickly.

 

I debugged 2020.1.17f1 locally and got as far as

UnityEditor.PackageManager.UI.AssetStoreClient.AssetStoreClientInternal.RefreshProductUpdateDetails() 

Where this piece always returns because results is null:

Code (CSharp):

1. IEnumerable<IDictionary<string, object>> results = updateDetails.GetList<IDictionary<string, object>>("results");
2. if (results == null)
3.   return;

I've not figured out why yet. `updateDetails` is a dictionary<string,object> and it contains 1 key "results"
with a value of `List<IDictionary<string,object>>` with 79 entries.

The result is that the canUpdate flag of all packages stays false and the packagemanager always uses the remote package info rather than the local info when canUpdate is false.
I'll debug some more tomorrow for fun. Let's see how close I get to the real problem.

Edit: Found it (I think).
This line in the DictionaryExtensions:

return dict.TryGetValue(key, out result)  ? result as T : null;

tries to cast a "List<IDictionary<string,object>>" to an "IList<object>" which results in a null.

How to solve it? I don't know. But I hope to have saved someone at unity working on this bug some time.

In the meantime Asset creators dealing with customers who swear they are using the latest version can point them to the workaround posted by HP above.

 

It doesn't help. I needed to update PUN 2 + at number 120838. The link n the Asset Store is https://assetstore.unity.com/packages/tools/network/photon-pun-2-120838.

1. I deleted PUN 2 + (Photon folder) in the project in Unity IDE.
2. Closed the Unity IDE.
3. Deleted folder 120838 in C:\Users\<username>\AppData\Roaming\Unity\Asset Store\Cache\Images.
4. Reinstalled PUN 2 + using Unity Package Manager.

Nothing changes. The old version was installed again.

I also discussed this topic on the forum: https://forum.unity.com/threads/pun-is-not-updated-in-unity-ide-after-import-new-versions.1026532/

Maybe I did something wrong? Maybe someone has other suggestions on how to update packages now?

 

You deleted the wrong thing.
You probably have a "C:\Users\<username>\AppData\Roaming\Unity\Asset Store-5.x" folder.
Inside there a folder based on the publisher (Exit Games?) with one or more folders of categories inside.
In there you will find one or more files ending in ".unitypackage" That's what you want to delete.

That will make the packagemanager in unity immediately switch the icon from a "folder" icon to a "download" icon and you can then download the package, after which you can import it into your project.

 

Really horrible bug!

 

Yes! It helped! Thanks! It works as a temporary solution.

 

That is good to hear. I'm looking forward to being rid of this bug and to seeing if I was correct in my analysis.

 

The behavior described does not apply to the bug. I used the latest release version of Unity3D, the packages had updates for my version of Unity3D and if I deleted these packages manually and downloaded them again, I got the update and it recognized and displayed the changes when I imported it.

 

I hope the "new version package shown as alreaddy downloaded when not" you are referring to is something different than what you described. Because what you describe is NOT what is happening.
I have only incremented the version number when I upload a package, and I delete the old packages. And Package Manager always shows the new package as already being downloaded, when it is not.

 

I think hbonin said, bug fix in the review and not published yet.
As far as I understand, first part of the message was describing how it should be working, after bug fix.

 

The whole first part of hbonin's message is not about the bug discussed in this thread, I don't know why they posted that. Only the last sentence appears to be about the "horrible bug". I believe we can track/vote that one here: https://issuetracker.unity3d.com/issues/package-manager-doesnt-show-available-updates

 

*I reported it just then.

I have verified that this is a true bug nothing to do with the author because it's happened to multiple assets now. I have tested it with one asset that was a month old which Unity claimed to have been up to date. But the author had made the update just 4 days ago and I had not downloaded the asset since a month ago so how could I have the latest version?

In any case I deleted the asset from my project and from my asset store roaming folder and let the package manager download it again. This time the downloaded version was the correct updated version.

So the package manager believed that the version I had one month ago and this new version are exactly the same-haha wow. This bug is no joke.

 

This bug is very still active in Unity 2020.2.f1 a well. It's severe.

 

I got feedback from Unity that they are aware of it and working on it.
I got this a few days ago so odds are Unity 2020.3 might be coming soon or a small patch.
It's about time though for 2020.3 because 2020.2 is a month old and the bugs are pretty severe this time.

"Hi,

Thanks for getting in touch, we actually know about this issue and are tracking progress internally.

The issue should be fixed very soon, in case you still experience it here is a potential workaround:
Remove the download from Asset Store-5.x folder and the new package version will become available to download.

Please reach out to me if I can answer any questions or be of further help.

Thanks,
Kipras
Customer QA Team
"

 

AAAAAAAAAAAAA xD ARHHGGG. Faster please!

 

Same in 2020.2.1f1

 

I could try a beta which includes a fix which seems to work. Hopefully they release it soon.

 

I still have the same bug in 2020.1.17f1. The funny thing is I can only update opening any project in 2020.1.14f1. On any other version above that, package manager doesn't show the correct info. If I start a download from 2020.1.14 and reload package manager on .17, the package manager sets it as "downloaded" and you can try to import it, making Unity to crash x)

 

I still have the same bug in 2020.2.2f1.

 

Fix info: https://forum.unity.com/threads/the...-big-unusable-mess.948691/page-2#post-6744688

 

I just posted in the other thread that, while the issue is technically fixed in 2021.1.0b3, it needs a little polish.

 

As we're being sent to another thread. I've posted there ( https://forum.unity.com/threads/the...-big-unusable-mess.948691/page-2#post-6759436 )... this is still not fixed in 2020.2.2f1

 

No UnityMaru has posted it is fixed in Unity3D 2020.2.3f1 and not in 2020.2.2f1. You need to wait for next release.

 

Ah ok - although thought I read different somewhere else... If I'm wrong then I'm fine to apologise and wait (at least this shouldn't be very long) .. Thanks for posting

... I've deleted my other post and will wait to see how 2020.2.3f1 does ;-)

 

So sorry - there's so many threads on this that I knew I missed some places.

 

When is the "Open folder" button coming?

 

This and "Change location". Needing a hardlink to other folder in order to change the location is absurd.

 

Well, 'mixed results with Unity 2020.2.3f1 so far
First off it didn't seem to update the packages correctly, but after a restart...
R.A.M.2019 did show the correct version and allow an updated import! (Hurrah!!)
but... 'Forest Environment' simply wouldn't show the stated downloaded package and would only show an old package in the import window... I'm trying again in 'safe mode' and it seems to find the correct package there...
I'll carry on and see how other packages go... ...

 

Thanks to whoever fixed this bug... seems to work now......