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Question Need help with a crash dump Exception code : 0xC000001D

Discussion in 'Editor & General Support' started by cephalo2, Mar 16, 2023.

  1. cephalo2

    cephalo2

    Joined:
    Feb 25, 2016
    Posts:
    263
    My customer is getting a crash that I'm not getting, and I've never seen it before. To him it looks like a window with a progress bar and a red exclamation point. The crash dump gives an error and basically the same info as the player log which I will post. The error is:
    Exception code : 0xC000001D
    Exception information: The thread tried to execute an invalid instruction.

    Here is player.log
    Code (CSharp):
    1. Mono path[0] = 'Z:/SteamLibrary/steamapps/common/Forward Line/ForwardLine_Data/Managed'
    2. Mono config path = 'Z:/SteamLibrary/steamapps/common/Forward Line/MonoBleedingEdge/etc'
    3. Initialize engine version: 2021.3.18f1 (3129e69bc0c7)
    4. [Subsystems] Discovering subsystems at path Z:/SteamLibrary/steamapps/common/Forward Line/ForwardLine_Data/UnitySubsystems
    5. GfxDevice: creating device client; threaded=1; jobified=0
    6. Direct3D:
    7.     Version:  Direct3D 11.0 [level 11.1]
    8.     Renderer: NVIDIA GeForce GTX 1060 6GB (ID=0x1c03)
    9.     Vendor:   NVIDIA
    10.     VRAM:     6043 MB
    11.     Driver:   31.0.15.2698
    12. Begin MonoManager ReloadAssembly
    13. - Completed reload, in  0.584 seconds
    14. <RI> Initializing input.
    15.  
    16. <RI> Input initialized.
    17.  
    18. <RI> Initialized touch support.
    19.  
    20. UnloadTime: 1.690200 ms
    21. Steam initializing
    22. Unloading 5 Unused Serialized files (Serialized files now loaded: 0)
    23. Changed to scene FLMainMenu
    24. Unloading 3 unused Assets to reduce memory usage. Loaded Objects now: 8264.
    25. Total: 3.225900 ms (FindLiveObjects: 0.531000 ms CreateObjectMapping: 0.158900 ms MarkObjects: 2.491500 ms  DeleteObjects: 0.044100 ms)
    26.  
    27. 1522
    28. digits are 0:2:6:14
    29. EchoGolfKiloRabbitsnacks
    30. Pushing game state GameStateMainMenu
    31. PlayerPrefs: lastGameName =  lastCLientType = None
    32. OnInitialized: PASS
    33. lastReadTime = 1/1/0001 12:00:00 AM
    34. Saved game directory = C:/Users/daria/AppData/LocalLow/Dreamreason/ForwardLine/savedgames
    35. Setting relay preference to 0
    36. setting client type to None
    37. LOADING player prefs mapSize = 0 handicapValue = 0
    38. saving player prefs mapSize = 0 handicapValue = 0
    39. LOADING player prefs mapSize = 0 handicapValue = 0
    40. saving player prefs mapSize = 0 handicapValue = 0
    41. LOADING player prefs mapSize = 0 handicapValue = 0
    42. saving player prefs mapSize = 0 handicapValue = 0
    43. user logged in successfully
    44. Crash!!!
    45. SymInit: Symbol-SearchPath: '.;Z:\SteamLibrary\steamapps\common\Forward Line;Z:\SteamLibrary\steamapps\common\Forward Line;C:\WINDOWS;C:\WINDOWS\system32;', symOptions: 534, UserName: 'daria'
    46. OS-Version: 10.0.0
    47. Z:\SteamLibrary\steamapps\common\Forward Line\ForwardLine.exe:ForwardLine.exe (00007FF75B220000), size: 675840 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2021.3.18.10726
    48. C:\WINDOWS\SYSTEM32\ntdll.dll:ntdll.dll (00007FFDE8D30000), size: 2064384 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2130
    49. C:\WINDOWS\System32\KERNEL32.DLL:KERNEL32.DLL (00007FFDE7B90000), size: 782336 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2546
    50. C:\WINDOWS\System32\KERNELBASE.dll:KERNELBASE.dll (00007FFDE6610000), size: 2957312 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2728
    51. Z:\SteamLibrary\steamapps\common\Forward Line\UnityPlayer.dll:UnityPlayer.dll (00007FFD988C0000), size: 30240768 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2021.3.18.10726
    52. C:\WINDOWS\System32\USER32.dll:USER32.dll (00007FFDE6DF0000), size: 1708032 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2486
    53. C:\WINDOWS\System32\win32u.dll:win32u.dll (00007FFDE6CA0000), size: 139264 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2728
    54. C:\WINDOWS\System32\GDI32.dll:GDI32.dll (00007FFDE8440000), size: 176128 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2130
    55. C:\WINDOWS\System32\gdi32full.dll:gdi32full.dll (00007FFDE6500000), size: 1110016 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2604
    56. C:\WINDOWS\System32\msvcp_win.dll:msvcp_win.dll (00007FFDE6430000), size: 643072 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.789
    57. C:\WINDOWS\System32\ucrtbase.dll:ucrtbase.dll (00007FFDE6960000), size: 1048576 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.789
    58. C:\WINDOWS\System32\ole32.dll:ole32.dll (00007FFDE7940000), size: 1220608 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.1202
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    60. C:\WINDOWS\System32\combase.dll:combase.dll (00007FFDE7F70000), size: 3493888 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2311
    61. C:\WINDOWS\System32\SHLWAPI.dll:SHLWAPI.dll (00007FFDE7F10000), size: 348160 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2075
    62. C:\WINDOWS\System32\msvcrt.dll:msvcrt.dll (00007FFDE7A70000), size: 647168 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 7.0.19041.546
    63. C:\WINDOWS\SYSTEM32\VERSION.dll:VERSION.dll (00007FFDDF930000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
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    65. C:\WINDOWS\System32\cfgmgr32.dll:cfgmgr32.dll (00007FFDE6A60000), size: 319488 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.1620
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    80. C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll:gameoverlayrenderer64.dll (00007FFDA69D0000), size: 1605632 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 7.84.3.25
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    83. C:\WINDOWS\System32\bcryptPrimitives.dll:bcryptPrimitives.dll (00007FFDE6C10000), size: 532480 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2486
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    89. Z:\SteamLibrary\steamapps\common\Forward Line\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll:mono-2.0-bdwgc.dll (00007FFD97E80000), size: 10686464 (result: 0), SymType: '-deferred-', PDB: ''
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    149. C:\WINDOWS\SYSTEM32\dbghelp.dll:dbghelp.dll (00007FFDD98C0000), size: 1982464 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.867
    150. C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll:VCRUNTIME140_1.dll (00007FFDC8620000), size: 49152 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 14.31.31103.0
    151. C:\WINDOWS\system32\schannel.DLL:schannel.DLL (00007FFDE53C0000), size: 626688 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2728
    152. C:\WINDOWS\SYSTEM32\mskeyprotect.dll:mskeyprotect.dll (00007FFDCB3A0000), size: 86016 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.1202
    153. C:\WINDOWS\SYSTEM32\NTASN1.dll:NTASN1.dll (00007FFDE5EC0000), size: 241664 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
    154. C:\WINDOWS\SYSTEM32\ncrypt.dll:ncrypt.dll (00007FFDE5F00000), size: 159744 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.2728
    155. C:\WINDOWS\system32\ncryptsslp.dll:ncryptsslp.dll (00007FFDCB3F0000), size: 155648 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
    156.  
    157. ========== OUTPUTTING STACK TRACE ==================
    158.  
    159. 0x00007FFD878D1FBD (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    160. 0x00007FFD878D34CB (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    161. 0x00007FFD878CF351 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    162. 0x00007FFD878CFF20 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    163. 0x00007FFD878D0B89 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    164. 0x00007FFD878D0E79 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    165. 0x00007FFD878CD6B3 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    166. 0x00007FFD878C0171 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    167. 0x00007FFD8785EC08 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    168. 0x00007FFD878627A5 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    169. 0x00007FFD87862DE3 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    170. 0x00007FFD877E342A (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    171. 0x00007FFD877E3735 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    172. 0x00007FFD87827EF9 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    173. 0x00007FFD877CE71A (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    174. 0x00007FFD878F3038 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    175. 0x00007FFD878FC7DD (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    176. 0x00007FFD878F1168 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    177. 0x00007FFD878F0384 (FirebaseCppApp-10_4_0) uWS::HttpSocket<0>::upgrade
    178. 0x00007FFDE6981BB2 (ucrtbase) configthreadlocale
    179. 0x00007FFDE7BA7614 (KERNEL32) BaseThreadInitThunk
    180. 0x00007FFDE8D826A1 (ntdll) RtlUserThreadStart
    181.  
    182. ========== END OF STACKTRACE ===========
    183.  
    184. A crash has been intercepted by the crash handler. For call stack and other details, see the latest crash report generated in:
    185. * C:/Users/daria/AppData/Local/Temp/Dreamreason/ForwardLine/Crashes
    186.  
     
  2. cephalo2

    cephalo2

    Joined:
    Feb 25, 2016
    Posts:
    263
    I think I found some more information.

    https://github.com/firebase/firebase-unity-sdk/issues/411

    This bug is related to Firebase, and seems to have to do with firebase being compiled with newer cpu instructions that don't have wide support on Windows devices. I guess this is why Firebase is not supported for production Windows applications. This is a real bummer for me. I wonder if I can compile them with some backward compatibility.

    EDIT: I see Sytem32 all over the place in that log. I don't think Firebase is compatible with 32 bit architecture. That might be the issue.
     
    Last edited: Mar 17, 2023