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Question Native Error Only in Release Version

Discussion in 'Editor & General Support' started by Enrisco, Sep 19, 2020.

  1. Enrisco

    Enrisco

    Joined:
    Jan 13, 2020
    Posts:
    15
    Hello guys, I am facing a strange error with native code (possibly coming from some library) only in a release version of an apk, on some devices.

    I'm trying to find standard for devices that have errors and basically everyone uses arm64 architecture. Even using a logcat to see if it was pointing out an error, nothing appeared.

    the only library I used that doesn't start with Unity is
    libsqlite3.so
    extracted from the SQLite website itself. (Link here)

    I can post screenshots of the bug reports from the play store but I didn't understand anything that was there.

    By the way, I have a print of a log error on the moment of report:



    Although I don't quite understand, maybe the cause is a little clearer.

    Anyone can help me? my game is already in the play store and I don't want to lose an audience because of that.
     
    Last edited: Sep 19, 2020
  2. Enrisco

    Enrisco

    Joined:
    Jan 13, 2020
    Posts:
    15
    After analyzing a little more, there's a good chance that the error is happening only on Android 10 phones. Does anyone know how to help me? I don't even know how to start.