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Feedback My Personal license was suddenly revoked

Discussion in 'Editor & General Support' started by cyberdev3, Mar 18, 2024.

  1. cyberdev3

    cyberdev3

    Joined:
    Dec 28, 2018
    Posts:
    52
    This morning I opened the Unity hub to continue working on my projects. But I read that my Personal license was cancelled. The first question I had was: why? But I went to try to activate the license by clicking on the button in the message above, in the Unity hub window, because I need to release two projects that I am working on. These problems distract me greatly from working on my projects. But let's continue. After clicking on the button at the top of the Unity Hub window, I was transferred to the following dialogue:.

    2024-03-18_151938.png

    Next, I clicked "Create License Reqest" and created the Unity_lic.alf file. Then I clicked on https://license.unity3d.com/manual.

    2024-03-18_152508.png
    I downloaded "Locate license request file" and was redirected to this page:

    2024-03-18_152455.png

    There my prompted to enter the serial number for the "Unity Plus" or "Pro license".

    Thus, as far as I understand, I need a "Unity Plus" license. What kind of license is this? Can anyone please explain to me what happened?
     
    Last edited: Mar 18, 2024
  2. UnityJuju

    UnityJuju

    Unity Technologies

    Joined:
    Jun 15, 2021
    Posts:
    222
    Hi folks,
    Could you please refresh the Hub and see if it works now?
    Please try signing out of your Unity ID account in the Hub, quitting and restarting the Hub, and signing back into your Unity ID account again.
     
  3. cyberdev3

    cyberdev3

    Joined:
    Dec 28, 2018
    Posts:
    52
    The problem is solved.
     
  4. TrizZzle

    TrizZzle

    Joined:
    Nov 5, 2023
    Posts:
    4
  5. cyberdev3

    cyberdev3

    Joined:
    Dec 28, 2018
    Posts:
    52
  6. JRBorba

    JRBorba

    Joined:
    Jan 30, 2024
    Posts:
    6
    Its happenning to me a lot since yesterday (Apr 24th). Very annoying.
    Im under personal licensing